Provided ongoing technical support and addressed client inquiries, issues, and feature requests promptly and effectively.Monitored project progress and identified potential risks, implementing corrective actions as necessary to mitigate issues, utilizing the latest monitoring tools such as Datadog,Selinium and Splunk.Successfully managed and coordinated service delivery for three major projects, ensuring timely completion and client satisfaction.Conducted regular performance evaluations to assess project progress and identify areas for improvement.Delivered tailored software solutions that met or exceeded client expectations, resulting in a high rate of client satisfaction and successful project outcomes.Providing support through automation software and how it benefits both clients and support personnel within the companyDesigned and implemented a robust multi-threading framework in Java from scratch, efficiently handling up to 1500 journal transactions in a single execution.Successfully managed and processed approximately 100,000 transactions per day, ensuring data integrity and reliability.Scheduled and automated data transfer tasks, enhancing operational efficiency and reducing manual intervention.Proficiently utilized a technology stack comprising Java, Spring Boot, Apache Kafka, IrisDB, AWS services, MySQL, JDK 8, JDK 11, and SDK.