A versatile, critical thinker and problem solver professional with 13 years of experience. By virtue of my role in various operations and process improvement, I have been fortunate to wear various functional hats, to gain experience of a suite of departments. My approach is to work directly in the department to understand their current work strategies. I focus on increasing their deliverability and overall efficiency by implementing changes based on my observation & expertise. I believe in creating high performance and passionate teams where everyone knows their work & responsibility, have a sense of accountability, so that they deliver the desired outputs.