As a dynamic leader, I oversee a team of 10 highly skilled engineers, driving strategic job allocation and ensuring efficient warranty claim settlement processes for Perkins diesel generators across Pan India. With a strong focus on customer satisfaction, I excel in fostering open communication with our principal and delivering exceptional service.In addition to my managerial responsibilities, I am passionate about cultivating the professional growth of my team. Through tailored soft skill training programs, I empower engineers to excel in their roles and enhance their overall effectiveness.I also provide invaluable technical guidance to our field team, ensuring that they have the knowledge and resources necessary to tackle any challenge that arises. By closely tracking regular part sales, service sales, and customer relationship management, I play a pivotal role in driving revenue growth and building long-term customer loyalty.Furthermore, I am actively involved in promoting annual maintenance contract sales and BOP sales, as well as providing expert troubleshooting solutions. My comprehensive expertise in Camc, O&M, and other critical areas enables me to effectively support our customers and exceed their expectations.