Bharat Saud Email and Phone Number

•Implemented and supported wireless network infrastructure, troubleshooting connectivity issues and optimizing network performance through phone calls and remote access.•Tracking and monitoring the tickets and requests to ensure a timely resolution•Technical Troubleshooting & Problem Diagnosis & Preventive Maintenance•Escalation points for Client Technology & Operations Analysts on all IT technical problems•Hardware-software troubleshooting, security analysis, and Level of Access Checking•Provided support for corporate applications - Service Now, all Aspects•Provided support for MS Windows 7-10, Microsoft Office 2010-2016 – O365•Apply patches that were missed on remote laptops for Windows Updates / Anti Viruses•Ability to recognize security threats and report to proper personnel•Troubleshoot access by working in Active Directory, Security groups and policies•Demonstrated advanced knowledge in Microsoft Outlook, Teams, OneDrive, MS Authenticator ensuring optimal performance and user support.•Provided remote support for company employees across various VPN platforms like (Cisco Any Connect/ CITRIX / Global Protect), ensuring secure and reliable connectivity for effective remote work.

• Provided personalized customer service, assisting with product selection and styling advice.• Achieved sales targets by actively promoting products and offering tailored recommendations.• Maintained visual merchandising standards, ensuring attractive and organized displays.• Processed transactions accurately while managing inventory to support store operations.

Had Amazing Experience with E-Device

• Delivered prompt and friendly customer service, assisting with fuel purchases and in-store needs.• Efficiently operated the POS system to process transactions and manage cash handling.• Monitored and replenished inventory, maintaining well-stocked and organized shelves.• Upheld cleanliness and safety standards in the store and forecourt area to ensure a welcoming environment.

• Provided excellent customer service, assisting shoppers with product selection and inquiries.• Operated the cash register accurately, processing transactions and managing cash flow.• Maintained store cleanliness and organized product displays to enhance the shopping experience.• Monitored inventory levels and restocked shelves to ensure product availability

• Delivered exceptional customer service, ensuring guest satisfaction and repeat business.• Efficiently took orders and coordinated with the kitchen to provide timely meals.• Maintained a clean and organized dining area to enhance guest experience.• Processed payments accurately and managed cash handling duties