• Business Process Analyst for Commercial Business Processes and Data and Information.• Direct interaction with customer.• Thorough understanding of the various business processes • Manage small change and Enhancement process. • Manage projects for improving the processes. • Coordinate with the end users and understand their problems and create BRS (Business Requirement Specification). • Coordinate with the development team to get the solution developed and implemented in system. • Play key role to assist development team and end user to ensure smooth UAT. • Create a clear picture of problem and solution with business and technical knowledge to ensure business continuity.

• Defined and assigned enterprise structure, configured sales document, configuration of copy control, SD-FI integration on main/sub transaction etc.• Written/updated functional specs according to new implementation and scenarios.• Supported migration activities. • Worked on various enhancements required to improve the current functionality• Created end user training docs and given basic SAP functional training to SIEBEL support team.• Worked on IDOC’s.• Did root cause analysis of some code failure issues and get them fixed with the help of technical team.

Having support / Roll out experience with good knowledge on ASAP methodology and integrations with different modules like SD-FI (RMCA).Good knowledge of IDOC processing, pricing procedure, document configuration, enterprise structure.Also have good exposure to Siebel (CRM).Having good interface knowledge between legacy systems to SAP.

Role and Summary: Sales Manager (Agency Distribution Channel)

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