Experienced Professional with a demonstrated history of working in the transportation/trucking/railroad industry. As a results-driven, dedicated, and accomplished operations professional, I have accumulated a track record of success in planning, managing projects, training, improving operational efficiency, enhancing customer experience, and team building to optimise productivity, drive growth, and increase revenue for rail and transport companies. I am also highly skilled at evaluating and identifying weaknesses in processes and implementing improvements to increase productivity and safety, while achieving customer-centric and KPI-focused metrics. In addition, I have a background in enforcing policies and procedures, standards, and operational, technological, and systemic changes throughout an organisation. As a proven leader, I have a history of training, developing, and building highly productive teams that exceed all goals. With exemplary interpersonal skills, I effectively interact and build strategic partnerships with senior leaders, associates, customers, and other third parties. Skilled in Operations Management, RAMS, New Product Release, Transportation and Management. Strong professional with a Master of Business Administration - MBA focused in Marketing / Supply Chain Management from Uttar Pradesh Technical University.