- Spearheaded the successful expansion of UrbanPiper into the MENA and UK regions, collaborating closely with top aggregators including Talabat, UberEats, Zomato, JustEat, NoonFood, Deliveroo, ChatFood, and HungerStation, among others.- Crafted an integration layer to facilitate swift aggregator onboarding, streamlining the process for enhanced efficiency.- Provided leadership and mentorship to a team of 5 members, guiding them in project planning, strategy formulation, and implementation.- Demonstrated proficiency in comprehending third-party aggregator systems and APIs to seamlessly integrate them with our platform.- Championed the articulation of the value proposition offered by new partners, emphasizing the benefits in terms of brand visibility and revenue generation.

- Developing procedural frameworks aimed at boosting revenue generation within restaurant establishments.- Creating automated systems to enhance the quality of restaurant operations and improve overall marketplace experiences.- Collaborating with Swiggy and Zomato teams to ensure the timely and high-quality execution of services offered to restaurants.- Engaging in aggregator integration with prominent ERP and POS systems within the market landscape.- Defined success criteria for each feature release and monitored results post-launch.

- Identified key areas for product improvement and took proactive measures to address them, continuously providing valuable feedback for ongoing enhancements as the product specialist.- Successfully managed enterprise accounts including Cafe Coffee Day, Haldiram, Bikanervala, and other notable clients.- Strategized and resolved obstacles in the onboarding process to optimize team efficiency and performance.

Onboarding over 2000 commodities in 50+ verticals boosting customer base with surging revenue by 40%.Developed thriving ecosystem of 50+ sellers to meet daily demand of 300+ tons and maintaining hygiene, fulfillment rate, SOP's for first mile delivery operations and handover.Enhanced customer retention rates for vertical & sellers by CRM and customer engagement tools.