Contribute to organization level technology and infrastructure strategy and purchase decisions. Lead & mentor a team of Support Engineers to deliver the highest level of customer satisfaction to Internal and External customers.Oversee all technology spending and procurement. Keep technology expenses within budget. Ensure uptime of all infrastructure and hardware systems. Supervise daily operations to ensure operational SLAs are met.

Worked as a Manager IT for Capgemini, Netherland operations from Jan 2010-13. Responsible for smooth operation from India which includes Administration, application team & Infrastructure team.

was responsible for spearheading software initiatives for Facilities Management (FM) business, diet software, attendance system and also administer various IT department policies, security and vendor management.Facility Management software: Managing entire ERP project as functional head based on (.net & SQL) of facility which includes help desk, maintenance management, inventory, reservation and other facility services for clients. Sales team, operation management and vendor billing for running the project.Work very closely with Management to capture various processes and service offerings.Develop Joint Venture with FM Software Provider and to take customized FM software offerings to all clients in the FM vertical.Work on the strategy and design of the software, its development, execution, implementation and support at some of India's leading companies across the country.Attendance management: Manage the vendor of attendance for company which includes installation of device, data management, security and other HR compliance.Work closely with HR Department to capture various requirement and reports offerings.Define and manage IT polices; streamline the data management system, conduct audit, training and license administration are the part of day to day activity.Diet Software: VB based software as backend MS access. Managing the diet software on the sites like Lilavati and Hiranandanani Hospitals from installation, bug fixing and database management.

Responsible for entire gamut of project management functions which include:Activity Planning and sequencing: Construct activity sequences, procurement requirements, skill requirements for critical activities, establish project administrative benchmarks.Resource planning: Assist operational managers in manpower planning and resources issue and ensuring there are budget allocations for all resources. Identifying skill requirements by understanding client needs. Calculating and analyzing the projected figures for the future projects in other to utilize the minimum resources and generate maximum profit for the companyTime Estimation and developing schedules: A pre-job analysis to collect all time estimates and then aligning the schedule to customer’s expectations. Determining project requirements with team and validate the schedule to client after getting everyone's concurrence. Conducting daily meetings with production to ensure their understanding and check schedule. Organizing meetings with client to keep them updated. Analyzing potential risks to schedule and getting them resolved by mutual discussion with team and with superiors. Keep the client posted of changes if any.Cost estimation: Linking all budget items with activities and resources involved in job completion to ensure all invoice raised to the client are as per job performed and they are neither over charged nor under charged.Quality Control: Ensure all deliverable are checked for quality and there is significant time allocated for the same. Ensure all quality standards and guidelines are made available to everyone working on the project.