Bharath Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru Area, India

Currently working as Problem Management Engineer, at Micro Focus and accountable for the following activities.Involved in Problem Management activities for the Major Incidents happening for the in-house Archival Product hosted on a hybrid cloud platform.Manage Disaster Recovery activities. Plan and implement COB activities from scratch to successful execution.Provide RCA for Big Client with CAPA to mitigate the recurrence by identifying SPOF in the systems.Working with internal teams and automate the manual work.Developed the scripts for user configurations, Audit Reports using Perl.Responsible for automation work, which can be streamlined the process.Part of the Technical Team to assist the Customers to understand the issue and works with the Engineering team to resolve the issue.Working with internal team and responsible for the Safe (Domain) upgrade for the newer version of the Product.Worked extensively on the Safe to remove the Single Point of Failure where Customers will not affect due to hardware failures of the servers.Generating and maintaining technical documents highlighting troubleshooting and standard operating procedures.

Developing the code/scripts for extracting the data from client provided media to EDD team and providing the technical support for Production team while creating the load files and any other technical help that can improve their process for both EDD and Production Teams.Developed SQL Server Stored Procedures, Tuned SQL Queries (using Indexes and Execution Plan).Working with clients, to deliver the required information to them and helping them to solve the issues occurred on execution time of the script running.Designed, added, eliminated, and maintained indexes, organized tables, recommended changes to application development team.Appropriately tuned database applications and monitored their performance for achievement of efficient database access for applications.Performed data extraction and migration activities for populating test (or non-production) and customer databases.

Bangalore

Interfaced directly with Clients and Project managers to create and deliver the data contrives. Adeptly executed production procedures, implemented and bounded to most beneficial standards. Maintained active communication protocols, updated all stakeholders on project status and technical issues. Extensively worked with creation of high quality client specific deliverables, overseeing customization of document conversions and customized the metadata load file with client requirements.Preserve a high degree of accuracy in tracking the data processing across multiple projects, coordinating with team members to stay ahead of delivery schedules to meet client expectations.Prepared complex SQL statements to identify the extensive sort, export documents and related metadata to meet production requirements.Played a key role in case closure issues with interfaced with clients to deliver the complex data of entire systems.Played key role in refining existing procedures and implementing quality control checks on production runs, improving final production deliverables ensuring success through the entire project life-cycle.

Mca, Computer

Activities and Societies: Playing outdoor games,SurfingOrganizer

Education record