Bharath Kumar B Email and Phone Number
I am a dedicated professional with a strong background in Electronics and Communication Engineering. With a positive mindset and practical approach, I strive to be a unique and successful individual in every endeavor. My goal is to contribute to the growth and profitability of the organization while remaining loyal to its mission.Education:B-Tech in Electronics and Communication Engineering from JNTUA (Anantapur)Diploma in Electronics and Communication Engineering from SES College (Siruguppa)SSC (Class X) from Balayesu Vidhyalaya (Hindupur)Skills:Leadership qualities and strong analytical skillsExcellent interpersonal skills with the ability to handle internal and external customersProficient in Application Flow Process, Technical Support, Technical Issue Resolution, and Application SupportKnowledge of Manual Testing, Web Methods Middleware Concepts, and MS OfficeProfessional Experience:Senior Associate – Production Support Engineer at BYJU'S Think & Learn PVT Ltd (June 2020 - Present)Successfully handled loan management, finance, and operating issues, as well as errors and bugs in the mobile appCollaborated with team members to troubleshoot and debug software issuesWorked with developers to resolve software issues and provided security and application access recommendationsParticipated in root cause analysis for service failures and contributed to ongoing solutionsAssociate at Sify Technologies Ltd – Chennai (April 2016 - April 2020)Gathered requirements from internal teams and performed testing on Project Management ToolsCoordinated with the development team and generated Admit Cards using MS ExcelEnsured compliance with timelines and SLAs for pre- and post-exam activitiesMentored and trained new team members and provided support for exam day activitiesLanguages:English: Write, Read & SpeakTelugu: Write, Read & SpeakHindi: Write, Read & SpeakKannada: Read & SpeakTamil: SpeakPersonal Details:Name: Bharath Kumar. BDate of Birth: 13-08-1989Father’s Name: Sreenivasulu. BNationality: IndianMarital Status: MarriedFeel free to connect with me on LinkedIn for further professional networking and opportunities.Regenerate response
Mphasis
View- Website:
- mphasis.com
- Employees:
- 31650
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Software EngineerMphasis Jul 2023 - PresentTaipei City, Taiwan1. Responsible for the completion of end-to-end product testing (Early System Testing, SystemTesting,2. Tracking the Testing Progress and updating the results of the Test Cycle using HPE ALM(Application Lifecycle Management) and SPIRA.3. Use HPE defect management tool SPIRA to file bugs and track filed defects on regular basis.Coordinate with Developers to reproduce the filed defects and collect necessary Wire Tracelogs/SUM Logs/Operating System Logs/Integrated Management Logs/Active Health SystemLogs/Serial Debug Logs/Cirrus Logs which helps developers to identify the root cause ofdefects.4. To set up the servers and virtual rooms for debugging the issues for the development team onneed basis.5. Configuring Integration test environment, which includes prerelease products like HPE’sServers, Switches, Network Adapters, Storage Controllers, attend training sessions conducted by onsite and offshore team members on feature changes in new generation hardware andsoftware. Involved in day-to-day communication with onsite team and stakeholders.6. Verify and close the issue once fix is available and share the issue status report with onsiteteam.7. Smart Storage Administrator: an advanced utility that enables to perform many complexconfiguration tasks on HPE Smart Array SR controllers.•8. Application Lifecycle Management, SPIRA: Empowers IT to manage the core applicationlifecycle, from requirements through deployment, granting application teams the crucial visibilityand collaboration needed for predictable, repeatable, and adaptable delivery of modern applications.9. SPIRA, Quix: Issue submission and tracking tool.10. AV secure: Check and collect AHS logs of the system.11. Meat Grinder: HPE internal stress tool.12. Postman: Check and verify the data in postman tool.
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Production Support EngineerByju'S Jun 2020 - Jul 2023Bengaluru, Karnataka, India1. Handled all sorts of Loan management issues and bugs at the front end and back end.2. Handled all sorts of loan finance issues at the front end and back end.3. Handled all sorts of loan operating issues at the front end and back end.4. Handled all sorts (whatever is possible via front end) of errors and bugs that occurred in the mobileapp.5. Worked closely with other team members in such tasks as troubleshooting and debugging.Contacts and works with Developers team to resolve software issues with delivered functionality.6. Identifies security and application access needs for customers, develops or assists with the development of security definitions and profiles, assists with the maintenance of securityauthorizations.7. Advises customers on best practices, application customizations and interface strategies. Designscustomizations where needed in collaboration with the customer and the technical team.8. Will evaluate the issues reported by Visa clients and members in order to provide ongoing solutions.Participate in root causes analysis for service failure and provide resolution.9. Work with ticketing application (Fresh chat) to manage tickets and maintain SLA and OLA. -
Software AssociateSify Technologies Limited. May 2016 - Apr 2020Chennai, Tamil Nadu, IndiaTesting Program aims at qualifying Production Firmware/Drivers for DL & ML Servers, on supportedEnterprise Operating Systems before deploying Online Examination Application and end to end testingof Web application post deployment.➢ Good experience on STLC and SDLC methodologies.➢ Good understanding of HP Servers (DL & ML Servers)1. Worked on test Setup (HW server configuration), OS deployment and Test Case writing andtest case execution.2. Configuring environment, which includes production Environment Servers, Switches,Network Adapters.3. Qualifying Production Firmware/Drivers for DL & ML Servers, on supported EnterpriseOperating Systems before deploying Online Examination Application4. Performed Functional Testing, Integration Testing, Regression Testing on ProjectManagement Tool & other Exam based Application.5. Responsible for the completion of end-to-end product testing6. Testing the Exam based application or build and sharing it with the team for the installationpart to take place on ground.7. Review Test Plan and Test Cases on Product Under Test8. Coordinate with Developers to reproduce the filed defects and collect necessary Trace logsand any technical issues.9. Ensure that all Pre-Exam activities/Post Exam activities are adhered to as per timelines toensure compliance to SLA.10. Attend training sessions conducted by team members on feature changes in new generationapplication. Involved in day-to-day communication with stakeholders.
Bharath Kumar B Education Details
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B.I.T Institute Of Engineering College (Hindupur)70%
Frequently Asked Questions about Bharath Kumar B
What company does Bharath Kumar B work for?
Bharath Kumar B works for Mphasis
What is Bharath Kumar B's role at the current company?
Bharath Kumar B's current role is Experienced Software Engineer Seeking New Opportunities. QA Tester, Memory Engineer, Skilled in Manual Testing & Bug Reporting, Proficient in Load & Stress Testing Dedicated to Identifying Flaws in Software..
What schools did Bharath Kumar B attend?
Bharath Kumar B attended B.i.t Institute Of Engineering College (Hindupur).
Who are Bharath Kumar B's colleagues?
Bharath Kumar B's colleagues are Amanda Hawkins, Jayalakshmi Shivashankar, Bhargav Edara, Antony Britto, Sudhakar J, Sindhushree K, Nayab Rasool.
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