As Delivery /Project Manager in IT, I have ensured end to end completion of all tasks in a software development Life Cycle as defined by the scope, timelines and specifications needed by the client. Working with cross functional technical teams of product designers, mobile app & cloud developers and QA testers, I have followed Agile methodologies in Projects divided into Sprints of development and adapting Daily Scrums to ensure continuous focus on Project delivery milestones.As Customer Success manager in IT as well as in telecom domains, I have actively listened to the Voice of the Customer (Retail or Enterprise), resolved issues that they may be facing and brought back the feedbacks for product improvisations. I have also enforced Quality processes, bridged between the organisation and external stakeholders including Government bodies for ensuring various compliances, developed and ensured Vendors (IT /Telecom) do their role too.Also, I have been an entrepreneur for a few years, where I have created a brand called “Co-Cycle” that offered Bicycles on Rent, operated over mobile App for residents of gated communities.
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Project ManagerKaha Technologies Pvt Ltd Mar 2019 - Mar 2024Bangalore Urban, Karnataka, IndiaProject Manager (IT-Mobile Apps) and Customer Support in Smart Wearable products - Ensuring Timebound Delivery of Mobile APPs for Smart Watches – Bluetooth /BLE communication standard with User Interface on mobile application (Android & iOS) and Cloud Data storage. Agile techniques / methodologies in Project tracking, split to Scrum modules (Sprints) of carefully planned sets of User Story implementations.
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FounderCo-Cycle Oct 2017 - Feb 2019Bengaluru Area, IndiaFounder of ‘Co-Cycle’, a brand that offers Bicycles on Rent for residents of gated communities. (please check our brand @ www.co-cycle.in) Built ‘Co-Cycle’ as a brand from concept to operations in about 5 months.
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FounderNocpro Iot Ventures Pvt Ltd Apr 2017 - Feb 2019Bengaluru Area, IndiaStartup company in the field of Internet of Things, to offer products & services in IOT which can potentially save time, costs for clients..., or in the least, help them do the task smartly in this more & more connected world of things ! Also offering backend NOC /Network Monitoring, Data Support & Business Development services. -
Product Lifecycle & Business DevelopmentInvendis Technologies India Pvt. Ltd. Nov 2015 - Jan 2017Bengaluru Area, IndiaProduct management / Sales & BD for RMS products. Overseeing full life cycle of telecom product (RMS) - from Lead /Enquiry - Proposal submission (techno-commercial) - followups - client meetings /discussions /negotiations - Purchase order, Commercials - Production, developmental changes (if any) - shipment - Installation at sites - Customer satisfaction - Billing - Payments followups.Major customers include Tower companies, MNOs & telecom O&M vendors, system integrators. Solution presentation to potential customers, identification of benefits and opex savings for telcos /towercos, technical & commercial proposals, negotiations, pricings, followups.Bridge between customer and in-house development teams, ensuring effective and timely delivery as per customer’s requirements.Major accounts handled: Vodafone (India), Ericsson (India & global), Nokia (India & Global), Akshayapatra, Pace Power, Ascend Telecom (India).Markets & Geographies: Telecom operators, System integrators, Tower companies in Africa, South America, India, Middle East & South East Asia. -
Customer Support ManagerInvendis Technologies India Pvt. Ltd. Aug 2014 - Oct 2015BangaloreIn this role, I have played important role in shaping work flow process for the Support team that I was leading, aligning the team activities to organisation's goals and ensuring timely support to customers on their network management, configurations, alarms and other requirements.Incident management and successful resolution and closure of faults within customer SLAs are prime requirements that I have continuously emphasized my team to. I have been a prime driver for the NOC team to extend 24x7 network monitoring and support.Data analysis is another major part in this role and I have good experience in doing careful analysis and getting meaningful interpretations out of vast data sent by all RMS devices /sensors across several installations (telecom towers).
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Marketing & Sales AssociateEntrepreneur Jul 2011 - Jan 2013BangaloreMarketing of GPS products & solutions. Actively pursued with various government departments for explaining the benefits of adopting technology (as in GPS) to solve some of their existing issues and for work smoothening.Good experience in Tenders (Govt /PSU), documentation needed, quote estimation and preparation, participation and followup.
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O&M LeadReliance Communication Ltd Jan 2008 - Jul 2011Lead incharge for SLA conformances in handling Deliveries & Faults of Voice & Broadband Retail customers for an Active Customer base of over 8,000 Wimax Subscribers, 40,000 Voice Subscribers and 10,000 ADSL subscribersLead for Operations pertaining to the 3.3GHz Wimax Network -
EngineerMeasurements And Controls India Ltd Oct 1999 - Dec 2007Production Planning department, I worked extensively to achieve Production targets. Very rich experience in effective coordination between Design teams, Vendors / Subcontractors & Purchase dept. Prepared Real time Project Status Reports for top management’s purview and was part of all discussions on production review & course corrections. Regional Manager for Customer Support for two states (TN & AP), ensuring installation & maintenance of DLC equipments in several telephone exchanges and Remote locations of BSNL. Overseas Experience in telecom network rollout of IP based NGN Base Station in Ulan Bator, Mongolia in 2006. Good Background in telecom technologies – Wireline (Access) products, SDH Transmission equipments, Broadband technologies and core IP network elements (Soft switch, Gateways, NMS, Billing).Gave technical presentations & demonstrations on DLCs to BSNL officers of various ranks.
Bharath Kumar G Education Details
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R.V. College Of Engineering, Bangalore UniversityEngineering; Electronics & Communications -
The Icfai UniversityBusiness Management
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NiitBusiness Analytics
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NiesbudCertification In Project Management
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St Johns Senior Secondary SchoolXii
Frequently Asked Questions about Bharath Kumar G
What is Bharath Kumar G's role at the current company?
Bharath Kumar G's current role is 10+ years in Customer Success (IT/ITES & Telecom), 05 years of IT Project Management -Agile /Scrum & 03 years as an Entrepreneur..
What schools did Bharath Kumar G attend?
Bharath Kumar G attended R.v. College Of Engineering, Bangalore University, The Icfai University, Niit, Niesbud, St Johns Senior Secondary School.
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Bharath Kumar G
I Am A Motivated And Detail-Oriented Individual With A Strong Interest In Data Analytics. Currently, I Am Dedicated To Building My Skills In Python, Sql, Excel, And Power Bi To Analyze, Visualize, And Interpret Data.Hyderabad -
Bharath Kumar G
Test Analyst @ Cognizant | Skilled In Ui And Api Automation | Committed To Software ExcellenceChennai
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