Bharath Kumar G Email & Phone Number

Bangalore Urban, Karnataka, India

Project Manager (IT-Mobile Apps) and Customer Support in Smart Wearable products - Ensuring Timebound Delivery of Mobile APPs for Smart Watches – Bluetooth /BLE communication standard with User Interface on mobile application (Android & iOS) and Cloud Data storage. Agile techniques / methodologies in Project tracking, split to Scrum modules (Sprints) of carefully planned sets of User Story implementations.

Bengaluru Area, India

Founder of ‘Co-Cycle’, a brand that offers Bicycles on Rent for residents of gated communities. (please check our brand @ www.co-cycle.in) Built ‘Co-Cycle’ as a brand from concept to operations in about 5 months.

Bengaluru Area, India

Startup company in the field of Internet of Things, to offer products & services in IOT which can potentially save time, costs for clients..., or in the least, help them do the task smartly in this more & more connected world of things ! Also offering backend NOC /Network Monitoring, Data Support & Business Development services.

Bengaluru Area, India

Product management / Sales & BD for RMS products. Overseeing full life cycle of telecom product (RMS) - from Lead /Enquiry - Proposal submission (techno-commercial) - followups - client meetings /discussions /negotiations - Purchase order, Commercials - Production, developmental changes (if any) - shipment - Installation at sites - Customer satisfaction - Billing - Payments followups.Major customers include Tower companies, MNOs & telecom O&M vendors, system integrators. Solution presentation to potential customers, identification of benefits and opex savings for telcos /towercos, technical & commercial proposals, negotiations, pricings, followups.Bridge between customer and in-house development teams, ensuring effective and timely delivery as per customer’s requirements.Major accounts handled: Vodafone (India), Ericsson (India & global), Nokia (India & Global), Akshayapatra, Pace Power, Ascend Telecom (India).Markets & Geographies: Telecom operators, System integrators, Tower companies in Africa, South America, India, Middle East & South East Asia.

Bangalore

In this role, I have played important role in shaping work flow process for the Support team that I was leading, aligning the team activities to organisation's goals and ensuring timely support to customers on their network management, configurations, alarms and other requirements.Incident management and successful resolution and closure of faults within customer SLAs are prime requirements that I have continuously emphasized my team to. I have been a prime driver for the NOC team to extend 24x7 network monitoring and support.Data analysis is another major part in this role and I have good experience in doing careful analysis and getting meaningful interpretations out of vast data sent by all RMS devices /sensors across several installations (telecom towers).

Bangalore

Marketing of GPS products & solutions. Actively pursued with various government departments for explaining the benefits of adopting technology (as in GPS) to solve some of their existing issues and for work smoothening.Good experience in Tenders (Govt /PSU), documentation needed, quote estimation and preparation, participation and followup.

Lead incharge for SLA conformances in handling Deliveries & Faults of Voice & Broadband Retail customers for an Active Customer base of over 8,000 Wimax Subscribers, 40,000 Voice Subscribers and 10,000 ADSL subscribersLead for Operations pertaining to the 3.3GHz Wimax Network

Production Planning department, I worked extensively to achieve Production targets. Very rich experience in effective coordination between Design teams, Vendors / Subcontractors & Purchase dept. Prepared Real time Project Status Reports for top management’s purview and was part of all discussions on production review & course corrections. Regional Manager for Customer Support for two states (TN & AP), ensuring installation & maintenance of DLC equipments in several telephone exchanges and Remote locations of BSNL. Overseas Experience in telecom network rollout of IP based NGN Base Station in Ulan Bator, Mongolia in 2006. Good Background in telecom technologies – Wireline (Access) products, SDH Transmission equipments, Broadband technologies and core IP network elements (Soft switch, Gateways, NMS, Billing).Gave technical presentations & demonstrations on DLCs to BSNL officers of various ranks.

Bachelors; B.E, Engineering; Electronics & Communications

Advance Post Graduate; Mba, Business Management

Pg Certification Program, Business Analytics

Activities and Societies: Statistics & Data Analytics, Business Forecasting Models using Regression, Segmentation, Time Series, Data.

Certificate, Certification In Project Management

Schooling, Cbse, Xii