focussing on end to end digital platform solutions with drive to steer AI strategy by. employing an Omni channel approach encompassing both web and mobile interfacesconducting automation workshops and promoting digital behaviour with constant thrive to identify AI drivers while maintaining big picture focus; balancing business needs with technological assessment and recommending alternative approaches to meet business requirements

Key Result Areas:# Leading, motivating & retaining a top-notch product development team responsible for full Product Lifecycle Management; ensuring that product owners contribute to the overall product roadmap & portfolio; delivering agile expertise and coaching new practitioners.# Deploying strategic and tactical products to meet market-level regulatory mandates, all while aligning with Group-level targets for customer experience, quality, and cost efficiencies.# Contributing to a diverse user base, including enterprise customers, partners, service providers, and the sales function# Collaborating closely with key stakeholders to formulate date model structuring and governance around the same,# Undertaking extensive assessment & analysis of the competitive landscape; gathering insights from stakeholders through contextual interview, observation & empathy, user persona, current way of working (as-is-scenario); analysing user requirements.# Recommend modifications to current policies and procedures in alignment with regulatory compliance and ethical guidelines in order to enhance operational efficiency# Liaising between vendors, and internal departments to negotiate and establish suitable contracts and service level agreements (SLAs).Significant Highlights:# Established a product management team with a strategic focus to facilitate the development of next-generation solutions.# Facilitated product development workshops that embrace a customer-centric approach and enable the creation of effective roadmaps.# Utilized machine learning and artificial intelligence at TC^x to continually analyze customer purchasing patterns, enhancing the provision of better deals.# Built a pilot team comprising sales support, customer success, feasibility, pricing, credit, and delivery units to ensure the successful launch of TC^x, a pioneering Platform as a Service (PAAS) in the B2B telecom sector.

Worked closely with Product Owners to understand the business needs and establish/contribute to product strategy.Translated product strategy into detailed requirements and prototypes.Communicate product vision / strategy to team members and stakeholders.Attend the required workshops to understand the product roadmapResponsible for developing product features, prioritizing the backlog, and managing risks while ensuring the iterations and releases are meeting the business objectivesEnsures the backlog is populated with enough prioritized user stories that are ready to be estimated for the next four iterations.Actively manages features and dependencies in and across product releases and works with all the stakeholders involved (external / internal).

Managed and made visible the product backlog, or the prioritized list of requirements for future product development.Prioritise & sequence the order of items in the product backlog.Being available to the development team at all times to answer any questions team members have regarding the customer’s needs and the customer’s views of how the team is implementing a product feature.

Coordinate with Product Managers to create business and pricing plans that contribute to profit and growth.Perform design, development and management of new, existing or acquisition products.Work with business team and key stakeholders to define scope, costs and timelines for updating existing products and implementing new products.Implement existing product updates to meet the customer needs.

Performing requirements analysis.Documenting and communicating the results of your efforts.Conducting meetings and presentations to share ideas and findings.Effectively communicating your insights and plans to cross-functional team members and management.

Preparing documents, manual scanning for accuracy & storing records in repositoryChecking for accuracy and editing files, like contractsReviewed and updated technical documents (e.g. manuals and workflows)