Changing the configuration, Based on client the client requirement.Handling the day-to-day issues of the business to understand the problem better. And communicate with the user.Reporting the deviations in resolving the Tickets. Taking the correct action in order to satisfy both user and onsite co-coordinator.Analyzing errors and preparing end user documents related to master data in SAP pricing, sales order & delivery processing, billing.Tracking the tickets and quality of solutions provided by team membersCreating detailed functional specs and test plans as per business requirements.Interacting with the Technical team & reviewing the technical specs.

Changing the configuration, Based on client the client requirement.Handling the day-to-day issues of the business to understand the problem better. And communicate with the user.Reporting the deviations in resolving the Tickets. Taking the correct action in order to satisfy both user and onsite co-coordinator.Analyzing errors and preparing end user documents related to master data in SAP pricing, sales order & delivery processing, billing.Tracking the tickets and quality of solutions provided by team membersCreating detailed functional specs and test plans as per business requirements.Interacting with the Technical team & reviewing the technical specs.

Understanding business process, studying & analyzing to design solutions.Customization, Integration testing, Master data preparation and end-user trainingCreation and testing of unit test scripts and integration test scripts.Configuring and building up organizational structure including sales organization, distribution Channels, sales offices, and sales groups.Configured the special sales orders such as Credit Memo, Debit Memo, Special sales process.Configured Partner determination, Output determination as per the requirement.Creation of pricing procedures using condition technique, creation of condition table’s Access Sequence, condition types & determining the pricing procedure.Configured Third party process, Stock transfer order and Intercompany sales process.Configuration of Free Goods and Material listing and exclusion.

As a support consultant, my task involved resolving day to day tickets based on SLA.Discusting and understanding the application functionality in OTC process.Solving issues related to transactions, Master data, Pricing, and batch Jobs.Worked on incidents and enhancements related to output forms.Worked and low and medium priority tickets within the SLA period.Maintained 100% SLA for the incidents and tasks assigned.Interacting with end users for more information through teams/mails for resolving tickets based on client requirements.Preparing functional documents for the enhancements worked.

As a support consultant, my task involved resolving day to day tickets based on SLA.Discusting and understanding the application functionality in OTC process.Solving issues related to transactions, Master data, Pricing, and batch Jobs.Worked on incidents and enhancements related to output forms.Worked and low and medium priority tickets within the SLA period.Maintained 100% SLA for the incidents and tasks assigned.Interacting with end users for more information through teams/mails for resolving tickets based on client requirements.Preparing functional documents for the enhancements worked.

Configuration of different Sales document type controls and item category.Preparation of Training Documentation for end user trainings based on the inputs received from the team and configurations.Configuration of pricing by configuring condition table, access sequence, condition type & pricing procedure using condition technique.Customization, Integration testing, Master data preparation and end-user training.Configuring and building up organizational structure including sales organization, distribution Channels, sales offices, and sales groups.Configuration of Availability check and transfer of requirements.Configuration of Delivery scheduling.Configured Partner determination, Output determination as per the requirement.Creation of pricing procedures using condition technique, creation of condition tables Access Sequence, condition types & determining the pricing procedure.Configured Third party process.

creating detail schedule and resources plan to meet client’s project objective, communicate clearly with all project stakeholders, track project progress and fine-tune deviations, supervise closely on quality of work done, complete and commission the project on time.