Highly motivated and results-driven professional with over 10+ years of experience in healthcare support and retail industry reporting and data analysis.• Managed enrollment, claims process, operations management, process management, support, customer success and reporting roles.• Able to effectively self-manage during independent projects.• Owned and worked on multiple projects simultaneously and collaborating with various teams (internal and external).• Perform requirements analysis, design, coding, unit testing, reviewing, and implementation• Collaborate with Stakeholders to understand requirements and translate them into technical solutions.• Served as senior technical lead providing technical guidance and mentorship to team members to ensure adherence to practices and process terminologies.• Part of a team in the development and testing of new software applications, ensuring a smooth transition to the production environment from the SIT/DEV environment.• Organized in BI data analysis and visualization.• Connected with team leadership to develop a schedule/strategy for when to apply each test. Execute the tests according to this strategy. • Work profile includes data research and market research involving various statistical, business intelligence, data integration, and projection techniques.• Handle volume management and segregation of work as per the process requirements, meeting the agreed SLA for support activities.• Provided technical assistance in troubleshooting issues related to various applications.• Create and maintain reports as required using SQL and Power BI from multiple source data.• Customized Salesforce.com scopes and Reports being a Salesforce Admin Certified.
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Software Development SpecialistNtt Data Aug 2022 - PresentBengaluru, Karnataka, IndiaApplication Support, Maintenance ,Report Generation and Production Support. -
Business AnalystGenpact Oct 2020 - Aug 2022Bengaluru, Karnataka, IndiaWork and maintain reports as required using SQL and Power BI queries from multiple source retailer data using IRI methodologies. Visualize data and information for business customers through the creation of reports and queries. -
Career BreakOther Jan 2019 - Oct 2020
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Customer Success ManagerEpeople Bespoke Consulting Pvt Ltd Jan 2017 - Dec 2018Bengaluru Area, IndiaMy role was to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction responsible for developing customer relationships that promote retention and loyalty* Responsible for meeting or exceeding assigned sales objectives and quotas for renewal business.* Identify at-risk renewal clients early in the cycle and address the issues inhibiting a successful, timely renewal.* Manage 30-35 accounts to ensure that 95% renew their subscriptions.* Account & Relationship Management, Document Management , Vendor Managment. -
Senior AssociateGenpact Jun 2010 - Jan 2017Bengaluru Area, India* Work with marketing clients to help them make smart decisions and then to implement and track them.* Working directly with the multiple clients in US and UK Market, understand their requirements and ensure timely delivery of Reports. ( Daily/Monthly ).* Analyzing of Market sales data of all CPG (Consumer Packaged Goods) products, and investigating for the key-driven variable for an increase or decrease in sales on different levels of classification based on client requirements using various Tools.* Provide complete and accurate data to analyze the information and provide reports to the management team - Retail Development Management (RDM).* Work orders implementation.* Working along with the SPOC team, to understand the client requirements and ensure timely delivery.
Bharath M N Education Details
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RnsitMarketing -
Jawahar Lal National College Of EngneeringElectrical And Electronics Engineering -
Dvs Composite High School
Frequently Asked Questions about Bharath M N
What company does Bharath M N work for?
Bharath M N works for Ntt Data
What is Bharath M N's role at the current company?
Bharath M N's current role is Back to Work.
What schools did Bharath M N attend?
Bharath M N attended Rnsit, Jawahar Lal National College Of Engneering, Dvs Composite High School.
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Bharath M N
C || C++|| Stl || Design Patterns || Data Structure || Payments & Banking || Pos Or Edc || Emv || Iso 8583 || Iso 7816 ||Bengaluru -
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