Cloud Migration: worked closely with customers while implementing the OTM from 6.4.1 to 6.4.3 and Involved in converting the stored procedures into standard agents from On-premise to Cloud instance.Involved in migrating the heavy volume of data for both transactional and non-transactional data from OP-premise to cloud instance.Worked closely with different business people in various time zones.Implementation: Worked closely with OTM implementation team and helped them in OTM technical & functional components such as rates, itineraries, planning workflow, user security, interface mappings, different scenarios testing, setting up data fortest cases, loading lot of data which includes master data, rates, involved in functional unit testing, etc.Production Support: Involved as offshore resource supporting OTM production systems for various customers. Worked on day to day tickets and supported the system.Reports: Worked with customers in getting the report requirements and developing the custom reports using standalone / embedded BI Publisher. Performed various testing for reports. Involved in reports conversion from embedded BI server to standalone BI server.Upgrades:Involved in OTM upgrades for various customers. Worked on reports & SQL code migration, OTM core code migration, etc. Involved in testing the functionalities after OTM upgrades & supported the go-live activities.SRUJAN Apps: Involved in design and BRD documents for multiple SRUJAN Apps, writing the test scripts using BRD documents, developing the field level mapping document & generated XMLs. Involving in the internal development calls.Integrations: very strong in OTM integrations mappings, XML schema, debugging the integration issues & transmissions, explaining the xml generation rules to development team, external systems setup, out xml profiles, etc.Workflows:experienced in OTM workflow agents, recurring processes, action checks, saved queries / conditions, usage of PL/SQL code in agents, contact groups, etc.User Security: Developed User Security in OTM using user roles, access control lists, screen sets, manager layouts, menus, user preferences, etc.Reports: Very strong in OTM custom reports development using embedded or standalone BI Publisher. Also strong in converting reports from embedded BI server to standalone BI server.