Bharath Joseph Email & Phone Number

Bengaluru, Ka, In

Bangalore Urban, Karnataka, India

Bengaluru, Karnataka, India

•Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies•Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team•Logs and tracks calls using problem management database and maintains history records and related problem documentation•Prepares standard statistical reports, such as help desk incident reports•Consults with programmers to explain software errors or to recommend changes to programs•May test software and hardware to evaluate ease of use and whether product will aid user in performing work

Bangalore Urban, Karnataka, India

*Assist Teachers virtually with studio equipment to create engaging image and video content.*Collaborate closely with sales, marketing, and product development teams to align strategies and ensure a seamless customer experience.*Serve as a point of contact for customer inquiries, troubleshooting issues, and providing timely resolutions.

Master Of Computer Applications - Mca, Mca, 7.5

- Managed and organised Inte-college level Events. - Led team of 30 and won State level Competitions under Cultural Category. - Attended.

Master Of Visual Communications

7.5

- Organized several events by acting as Department Secretary - Won State Level prizes under cultural category events.

Hsc

Sslc, 10