Bharathkumar Palanivelu Email & Phone Number

Nairobi,Kenya

As the Information Technology Manager reporting to Senior Management, I oversee and manage a comprehensive range of IT functions, including hardware and software maintenance, training, consultation, and strategic recommendations for future IT resource planning and development.Key Responsibilities:Operations Management: Plan, organize, direct, control, and evaluate the operations of information systems and electronic data processing (EDP) systems, such as ERP and payroll.Training & Support: Provide training and support for EDP systems to ensure optimal performance and user proficiency.Policy Development: Develop and implement policies and procedures for electronic data processing and computer systems operations and development.Stakeholder Engagement: Engage with business owners to discuss system requirements and specifications, and to determine costs and timelines.Team Leadership: Hire and manage information systems personnel and contractors to design, develop, implement, operate, and administer computer and telecommunications software, networks, and information systems.Budget Management: Control and manage computer systems budgets and expenditures to ensure cost-effective solutions and financial efficiency

Global

As a Specialist in Functional Support and Implementation at Norsk Hydro, I bring extensive experience in the successful deployment and support of Dynamics AX across global operations. My role encompasses a variety of responsibilities that ensure seamless implementation and effective utilization of the system.Key Responsibilities:Project Implementation: Participated as a project member in the implementation of Dynamics AX for Sapa Companies, contributing to the design, setup, testing, and data conversion processes.Global Support: Provided day-to-day functional support for the global rollout of Dynamics AX, ensuring consistent and reliable system performance.Leadership & Involvement: Led the Quality, Production, and Master Planning tracks, and actively participated in the Shipping areas for the China Project.Documentation & Training: Created functional design documents, loaded dynamic and static data into test instances, trained end users, and developed and validated solutions using test scripts.Data Migration: Supported static data migration and inventory conversion for Go-Live, ensuring accurate and efficient transitions.Customization & Development: Wrote functional specifications and collaborated with programmers to develop customizations tailored to business needs.End User Training: Prepared comprehensive training materials and conducted training sessions for end users to maximize system adoption and efficiency.System Testing: Involved in rigorous testing for the R3 upgrade, ensuring system enhancements met business requirements and quality standards.

Chennai Area, India

As a self-employed consultant specializing in ERP systems, I offered comprehensive remote support, consulting, and corporate training services. My expertise spans across various industries, helping organizations optimize their ERP implementations and enhance their operational efficiency.Key Responsibilities:Remote Support: Provide expert remote support for ERP systems, addressing technical issues, troubleshooting problems, and ensuring smooth system operations.Consulting Services: Deliver strategic consulting services to help businesses assess their ERP needs, implement effective solutions, and streamline their processes.Corporate Training: Conduct corporate training sessions to educate end users and IT staff on ERP functionalities, best practices, and system optimization techniques.System Implementation: Guide clients through the ERP implementation process, from initial setup and configuration to go-live support.Customization & Integration: Assist with the customization and integration of ERP systems to meet specific business requirements and enhance system capabilities.Ongoing Support: Provide continuous support and maintenance services to ensure ERP systems remain efficient and up-to-date with the latest advancements.

Kenya

In my role as a Senior Manager, I successfully led and managed project teams, ensuring the delivery of high-quality ERP implementations and business process improvements.Key Responsibilities:Project Leadership: Managed and led project teams, providing direction and oversight to ensure successful project outcomes.Staff Recruitment: Recruited project staff and consultants, assembling a skilled team to achieve project objectives.Coordination: Managed coordination of partners and working groups engaged in project work, fostering collaboration and synergy.Project Planning & Control: Developed and maintained detailed project plans, ensuring meticulous project planning and control.User Collaboration: Worked closely with users to ensure the project met business needs and delivered value.User Acceptance Testing: Defined and managed the User Acceptance Testing process to ensure system readiness and user satisfaction.Training Needs: Identified user training needs and devised comprehensive training sessions to enhance user competency.Business Process Analysis: Generated knowledge about current business processes and designed and constructed current business flows.ERP Implementation: Led the implementation of Hansaworld and Dynamics AX, ensuring smooth transitions and effective system integration.

Kenya

As a Project Manager/Senior ERP Consultant, I played a pivotal role in enhancing business processes and implementing customized ERP solutions to meet client needs.Key Responsibilities:Process Documentation: Prepared detailed diagrams and Data Flow Diagrams (DFDs) as part of the AS IS documentation, providing a clear representation of current processes.Mapping & GAP Analysis: Conducted comprehensive mapping and GAP analysis to identify areas for improvement and align solutions with business objectives.Functional Specifications: Wrote functional specifications and collaborated with programmers to develop custom applications tailored to client requirements.Client Interaction: Maintained regular interaction with clients and end users, providing updates on project status and ensuring alignment with expectations.End User Training: Trained end users and prepared comprehensive training materials to facilitate smooth adoption and utilization of new systems.Process Documentation: Created and regularly updated process documents to reflect changes and enhancements in business processes.Customization: Customized ERP applications according to the specific requirements of customers, ensuring optimal functionality and performance.Data Transfer: Managed data transfer processes and advised on technical requirements for future scalability and efficiency.Technical Requirements: Identified technology, database, operating system, hardware installation, and technical expense requirements to support project implementation and future growth.

India

Participated in two full life cycle implementations of Oracle Applications E-Business Suite, utilizing SQL, PL/SQL, Forms 6i, and Reports 6i, with extensive experience in RICE components (Reports, Interfaces, Conversions, and Extensions). Key responsibilities included:• Uploading data through interface tables, SQL Loader, and APIs.• Installing, configuring, and cloning servers.• Integrating and developing customized reports.• Performing application administration tasks such as user and responsibility creation.• Managing Oracle Workflow and personalization.

Chennai

Led a team of executives focused on acquiring new clients and maintaining existing relationships, driving business growth in General Insurance, Car Loans, and Vehicle Finance (commercial vehicle segment). Responsibilities included:• Scrutinizing documents from branches to ensure compliance with company norms.• Approving funds disbursement to branches based on proper documentation.• Reporting daily funds position and requirements to the Head Office.• Monitoring the status of pending documents on a weekly basis.• Providing daily advance reports to the Head Office and Branch Managers.

Chennai

• Troubleshot hardware and networking issues for customers.• Assembled computers tailored to customer needs.• Managed sales of computers and peripherals.• Provided technical support and maintenance services.• Installed and configured operating systems and software.• Ensured optimal network performance and security.

Bachelor Of Technology (B.Tech.), Information Technology

Master Of Business Administration (M.B.A.), Personal Management

Higher Secondary Certificates, Maths And Biology, A

Senior Secondary Certificate, Maths, A