Bharath Salla Email & Phone Number

United Arab Emirates

25% Faster Resolution: Improved features like visual error diagnosis and regional counts help resolve orders quicker.15% More Accurate: Clear order status and advanced filters lead to higher first-pass resolution rates.30% Increased Efficiency: Wider dashboard usage, faster task completion, and fewer support tickets demonstrate improved operational.

Fostered Cross-Functional Synergy, Leading to a 15% Efficiency Gain: By promoting collaboration across teams and stakeholders, achieved a 15% increase in project efficiency, resulting in reduced project timelines and cost savings.Delivered Data-Driven Insights, Resulting in a 25% Increase in Conversion Rates: Through research presentations and close.

1. Enhanced Eyewear Visibility: As a CX Experience Manager and Visual Designer at Lenskart, I optimized store layouts based on geographic data, increasing eyewear visibility by 30% and boosting customer engagement, particularly with John Jacobs products.2. Data-Driven Merchandising: Leveraging Power BI tools, I conducted user research to optimize the.

In my tenure at Marks and Spencer as a Visual Merchandiser & CX Experience Manager, I deepened my expertise in understanding and enhancing the customer journey through meticulous user feedback analysis and empathetic design thinking. My role encompassed:User Journey Detailing: Mapped out detailed user journeys to identify key touchpoints and areas for.

At ShopperStop, my role was pivotal in transforming the customer experience through three key strategies:Empathetic Design and Storyboarding: Revamped store layouts with empathetic storytelling, boosting customer engagement and increasing dwell time by 25%. Trend-Focused User Journey Analysis: Merged user journey insights with seasonal trends, lifting.