Professional with over 14 years of experience in Data Analytics, Network Audit, Network Optimization predominantly in telecom domain. Have extensively work with customers to understand requirements and provide analysis through Key Performance Indicators. Adapt in various visualization & analytic tools including PowerBI/Excel & querying very large databases.Actively engage in logic design for automaton and lead team in developing customized analytic solutions and been individual contributor in multiple project delivery and automation.Good knowledge in understanding customer behavior. Done extensive RFM(Recency, Frequency, Monetary) segmentation to generate higher service usage, improve customer experience.Have extensive knowledge in understanding campaign responses to identify customer clusters and done extensive analytics on rural customer behavior for improving quality of services.