• Leading and mentoring a team of project managers, consultants, engineers, and trainers.• Managing the resource allocation, budget, and timeline of multiple software implementation projects.• Ensuring customer satisfaction and business outcomes through effective communication, risk mitigation, and issue resolution.• Continuously improving and enforcing best practices, standards, and methodologies for implementation life cycles.• Collaborating with sales, product, and engineering teams to provide feedback, insights, and solutions• Building and maintaining long-term relationships with clients and partners, and identifying new opportunities for business expansion and value creation• Evaluating and improving the performance, efficiency, and quality of the professional services organization aligning with the vision and strategy for the Service Delivery Transformation.

• Identifying and selecting the right partners that can complement and enhance the Icertis solutions and services.• Establishing and maintaining effective partnerships with technology vendors, consultants and integrators.• Identifying the gaps in and providing ongoing support and resources to the partners in terms of training, certification, marketing, incentives, and feedback• Collaborating with the partners to co-innovate, co-sell, and co-deliver Icertis solutions that meet the customers’ needs and expectations.• Work with Internal teams to deliver an end-to-end program to deliver Partner Portal as a one stop solution to all partner's needs ensuring data integrity. • Evaluating and improving the performance, quality, and satisfaction of the partner ecosystem, and resolving any issues or conflicts that may arise.

• Responsible for executing supply chain Automations and Sales development projects• Managing Sales Ordering operations for Replacement Business through a BPO setup.• Manage all India Replenishment system through PULL based approach across complex supply chain.• Establishing Control mechanisms to ensure Inventory Quality at each node is maintained optimally maintaining OTIFs• Establish Audit mechanisms for Supply chain Internal Processes.• Represent SCM in Internal & External Audits• Project Management for JDA implementationRepresentation in Digital Centre Of Excellence• Support SAP enhancements & roll out to new entities. • Assist in selection and implementation of supporting IT applications.

• Leading Manufacturing Supply Chain with a 10 Member Team of competent Managers in Matrix environment.• Establish the governance mechanisms as per Global S&OP standards to improve SCM Maturity Index for improvement in operational efficiencies and inventory performance with focus on Standardization.• Ensuring processes are in place to continuous monitor, review & control the material flow from RMS to FGS including Non-Moving, Short Expiry Materials.Responsibilities• Identify gaps in supply and demand, prepare risk mitigation plans for annual and quarterly reviews• To prepare optimized manufacturing supply chain budget for fixed and variable operating costs, storage costs, service costs and inbound/outbound transportation costs based on demand projections. • Work with finance to understand Inventory movement, Price Variance to identify risks or opportunities in forecast.• Anchoring engagements with cross functions for New Product Launch at each stage up to market Availability• Represent SCM in Internal & External Finance Audits, IATF and OEMs audits.• Pro-actively identifying issues through Daily/Weekly interaction with Central Supply Chain & Sales Team.• Resource planning of new projects post blueprinting cost-effective and operationally-feasible solutions • Driving continuous improvements and achieving Sustainable transformations solving problems through PDCA• Resource (Equipment & Tooling, Manpower, Transportation) Capacity evaluation to ensure manufacturing remains debottlenecked in value chainAccountabilities• Ensuring generation of an optimized plan Integrating key processes of customer & statistical forecast, market intelligence, inventory plans, product life cycle plans, operational capabilities, and other supply chain partners. • Achieve Fill Rates, Production-Warehouse-Dispatch schedules at acceptable DOH levels.• Ensure material forecasting through data analytics to Buyers to maintain purchase-consumption ratio

• Led Business Excellence Function; Process Re-Engineering & Change Management Programs in manufacturing.• Lead end to end planning and execution of all PMO functions for all verticals with multiple projects/initiatives.• Managing full project lifecycle ensuring project issues are timely escalated and documented.• Identify and define detailed system requirements for Process Integration and Business Intelligence.• Identify the overall project KPI and break them into actionable steps with progressive timelines for completion.• Delivering projects using a structured problem solving approach using PDCA methodology.• Establish governance model for PMO and drive Initiatives of Kaizen, Lean & TPM on the shop floor. • Support operation in re-engineering of current process / setup to sustain operational re-engineering initiatives• Devise Data Management Systems incorporating guidelines & checks to maintain data integrity in reporting.• Assist Leadership Team to uncover improvement opportunities through analytics-assisted insights & strategies.• Directly managing Process Automation Projects under Industry 4.0 initiative

• Lead a team of 60+ associates to ensure QCDSM targets are effectively and efficiently met.• Planned & implemented manufacturing procedures in accordance with Quality Assurance methods, new process technologies, organizational strategies and quarterly/annual budgets.• Faced ISO audits as area leader ensuring all processes are documented as per the standards• Driven the Kaizen movement to solve teething troubles of equipment breakdowns

Assisted in Specifications Preparations of Industrial Equipment for the Greenfield ProjectSupervised installation and commissioning of Utility SCADA and Piping & Instrumentation.Designing of Plant Lighting PDBs and Public Address & Alarm System.