Bharat Sadrani Email & Phone Number

Mumbai Area, India

* Achieving high level of customer satisfaction and customer delight by resolving breakdowns remotely and with guidance over phones lead to decrease the downtime of dental x-ray machines, dental OPG and CBCT units, Dental Intra Oral Cameras, Dental RadioVisioGraphy sensors, Dental image Scanner and Intra Oral Scanners.* Maintain the up-time of customer machine by providing resolution on remote support and ensure engineer dispatch within half an hour if not resolved.* Generating business revenues by supporting Field Engineers for spares, Technical escalations and Maintenance contracts.* Supporting Dentists and Radiographers of UK, England and Wales, Australia, New Zealand, India and distributor engineers of Middle East region for breakdowns, software and hardware installations and other technical assistance for Dental OPG, CBCT, Dental Scanners, Dental Sensors.* Preparing and closing the cases in Siebel and properly documented for future reference and preparing data log for each customers.

Mumbai

* More than five years of association with company as a Senior Technical Service Engineer for laboratory machines such as 3 part, 5 part and 6 part differential Hematology Analyzer and Semi and Fully Automatic Biochemistry Analyzers, * Generated Business revenue of average 50 lakhs per year from maintenance contracts, quality control business, spare parts sales, consumables sales and P.M. kits sales.* Achieved and maintained high level of customer satisfaction, delight and rapport by providing active, prompt and timed services. * Carried out detailed demonstrations of machines at new prospective to support sales revenues.* Different task of troubleshooting machine breakdowns, repairs, preventive maintenance services, demonstrations, calibrations and installations on following segments of pathology laboratory machines.- 3 - Part, 5 - Part and 6 - Part Differential Hematology Analyzers - Sysmex JAPAN - XN Series, XNL Series, XP100 and KX-21 Models.- Semi-automated and Fully Automated biochemistry analyzers - ERBA's CHEM 5, CHEM 7 and CHEM Touch and EM100, EM200 and XL600, XL640 models.- Electrolyte and EBG analyzers - Medica company's Na/K/Cl and EBG- Coagulation Analyzers - Sysmex CA50, CA500, CA 600- And Elisa Readers and Washers, HBA1C Analyzer.

Mumbai

* Post Sales Service support to Gastroenterologist, Bronchologist and other surgeons for Gastroenterology and Bronchology flexible endoscopes.* Carrying out live demonstration during surgeries, maintenances, breakdowns and repairs of Gastroenteroscopes, Colonoscopes, Bronchoscopes and peripherals.* Business revenue generations with service contracts and consumables sales.

Mumbai

M/s. Radiological Precision Labs (India) Pvt. Ltd. (RPL) - Subsidiary of Unfors Raysafe * The Quality Assurance of diagnostic radiation equipment like X-ray machine, Flouroscopy, C-arm machine, Cathlab, CT scan, Dental X-ray, Dental OPG, Bone Mass Densitometry and Mammography which involves measurement of radiation parameters and radiation leakage. * The role of service engineer is to perform the QA test on radiation equipment according to guidelines and procedures of Atomic Energy Regulatory Board as well as spreading awareness about radiation. * Certified with Radiation Safety and Quality Assurance in Diagnostic Radiology course conducted by Radiological Physics & Advisory Division, BARC in collaboration with Association of Medical Physicists of India.

Pgdds, Data Science, 3.2/4.0

Bachelor Of Engineering - Be, Biomedical/Medical Engineering, 71 %