Bharat Saigal Email & Phone Number

Noida, Uttar Pradesh, India

Gurugram, Haryana, India

Project - Strategizing Core Banking Transformation from Legacy Banking to Thought Machine Vault Core Banking for a Tier 1 UK Banka) Evaluated over 200 use cases across various phases of the CASA product lifecycle in a legacy core banking system to identify key components required for seamless product creation and migration into a modern core banking platformb) Provided elaborate training on a Thought Machine Vault to fellow peers on the project.Project – Legacy Modernization of bank application to AWS cloud migration for a US Banka) Elicited and translated Business Requirements to User Stories/BRD/FSDb) Conducted Gap Analysis/Scope Analysis/Impact Analysis on Business Processes through the use case diagrams/process maps/flow charts on Microsoft Visioc) Conducted As-Is and To-Be Analyses to suggest business solutions by designing a change strategyd) Communicated client’s business requirements by constructing understandable data and process modelse) Performed functional tests and user acceptance tests (UAT) to ensure the timely delivery of featuresf) Prepared Business Process Models and Business Rules, including modeling all activities of the business from concept to productg) Collaborated with various stakeholders to formulate a project roadmap, schedule milestones, and maintain a healthy backlog in the Scrum projectProject – Hyper-Personalization Tool for Product Recommendations in Retail Bankinga) Acted as a liaison between the Product Owner and Engineering team to understand customer requirements and relay those to new feature development/enhancementb) Worked closely with the software development and testing team to design and develop a robust tool to meet the market requirement for functionality, scalability, and performancec) Prepared user stories showcasing customer journey through the hyper-personalization tool and its impact on customer retentiond) Provided support throughout the project lifecycle to design, develop, and UAT test teams

Rohini

• Managed a team of virtual relationship managers (VRM)and helped achieve the targets set ensuring that all guidelines and regulatory requirements are followed• Consistently achieved portfolio objectives (avg. achievement: 90%) VIZ. sales, income, and group product holding• Ensured adherence to zero defects in transaction processing & meeting the audit & compliance guidelines• Collaborated with sales and business Unit teams to ensure customers are provided necessary products and services in stipulated time and at best possible offers

New Delhi, Delhi, India

• Trained newly hired staff (78 approx.) on banking best practices along with in-depth knowledge about products• Post New Hire Training (NHT), assisted relationship managers to critically think customer scenarios and objection handling situations and monitoring progress• Understood weakness and threats of the virtual relationship management (VRM) staff by evaluating and auditing direct interactions with the customer• Further to the evaluation and audit, conducted the required trainings with the VRM to convert weak areas into strengths and further constantly monitoring the changes.• Disseminated the changes occurring daily in the banking procedures and introducing new products to the VRM

New Delhi Area, India

• Effectively engaged with 1500 high net worth (HNW) clients for the bank and added 10% customers quarterly to the portfolio• Intelligently solved customer problems after critically evaluating data extracted using CRM Next• Maintained portfolio sales performance (>95% YTD Achievement) by directly pitching products and banking solutions to customers through Digital Banking channels • Generated actionable insights basis statistical analysis of customer accounts to prepare proposals for future products and services

Gurgaon, India

• Periodically performed analysis on sales reports for NBA store using MS Excel, and prepared client presentations for senior leadership• Contributed to brand campaigning of products from different sports brands such as Nike, Adidas, Asics, Puma, National Basketball Academy (NBA), etc., on the Jabong website• Analyzed website traffic to help improve customer experience on the website by customizing product displays on the webpages as per customer search inputs• Worked on Search Engine Optimization for Sports catalog of the website• Prepared a competition market report for products in the beauty and grooming category• Was awarded Vice Presidents (Sports) recommendation letter for my successful project work during the internship program

New Delhi Area, India

As an engineering intern with Air India Ltd. I was provided exposure to the following segments on an Aircraft:-1. Turbofan and Turbojet Engines.2. Disc and Drum brakes.3. Auxiliary control units of an aircraft.4. Tires and frames of aircraft wheels.

Pgpm, Marketing, 3.04/4

Certification Course In Business Management (Focus: Digital Marketing), Business, Management, Marketing, And Related Support Services

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General

Bachelor’S Degree, Mechanical Engineering

Activities and Societies: 1. Former member of SAE Club in college. 2. Former member of the organizing committee of Ecokart group. 3..

High School, Physics,Chemistry, Maths, And Ecomnomics

Bachelors degree in Mechanical Engineering, Masters degree in Marketing and Operations Management.

High School, Science, Maths, English, Social Science, Sanskrit, Computer Science.