Bharat Vegad work email
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Bharat Vegad personal email
Pre Sales Engineer with a background in a number of disciplines. ITIL accredited with significant experience as a Project Manager using PRINCE2. Experienced at building high performing teams and leading virtual teams in BPO/Managed Service environments. Significant experience in working in FinTech, Utilities, Banking, FMCG and Public Sector gained through a number of diverse roles.Specialties: Source to Pay | SaaS | RFI/RFQ/RFP | POC Development | Managed Services | Market Data Management | Expense Management | Service Delivery (Onboarding, Transition & Exit) | Outsource & Vendor Management | Shared Services | Call Centre Management | Strategic Planning | Change Management | PRINCE2 accredited | ITIL V3 accredited | Telecoms (Fixed, Mobile, Voice, UCaaS, Cloud & IoT) | People Management | Training & Development | HR disciplines | Recruitment | P&L Analysis/Management
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Senior Solution AdvisorCoupa SoftwareLondon, England, Gb -
Senior Solution ConsultantCoupa Software Mar 2024 - PresentFoster City, California, Us
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Solution ConsultantCalero May 2018 - Mar 2024Rochester, Ny, UsCalero leads the market in Technology Expense Management and Market Data Management solutions. Calero partners with enterprises to provide clarity, control, compliance and cost savings across their global technology estates.I worked in the Solutions Consulting team, a team of technical subject matter experts who support Calero in delivering innovative solutions that help drive value through insight and collaboration. -
Service Consultant, Iot Presales And Portfolio Management - Northern EuropeVodafone Business Oct 2016 - Mar 2018London, Uk, GbPreSales role supporting full product life cycle with influence on growing the service, operational scope and creating a landscape for increasing further value. Responsibilities also included onboarding, early life support and in life service managementRelationship management of customers through delivery of service improvement plans and executive escalations. A subject matter expert in respect of IoT services leading the way in global processes to underpin support to customers. Successfully delivered initiatives which have improved customer relationships through collaboration. -
Client Service Delivery Manager, Presales & Service Management (Hsbc & Walgreens Boots Alliance)Vodafone Business Oct 2007 - Oct 2016London, Uk, GbService Delivery Management role encompassing managing relationships with key stakeholders from Operations, Incident Management, Problem Management and Delivery Management. Customer-site based role with partnership approach central to both customer & Vodafone Global Enterprise commercial and strategic objectives.June 2014 – October 2016Responsible for the full life cycle management of the Data Centre Services, Managed WAN, LAN, Contact Centre and Internet Services for Walgreens Boots Alliance which comprised of 3000+ sites ranging from Retail and Manufacturing Operations.October 2007 – May 2014Responsible for the full life cycle management of the Data Centre Services, Unmanaged WAN (2000+ site) & Voice Services across the UK and Global Services for HSBC. Key role in a number of integration and cost saving programmes including 2 contract re-signs.
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Service Relations Manager, Business ServicesE.On Sep 2006 - Sep 2007Essen, DeResponsible for key interfaces between E.ON UK Business units, providing effective Stakeholder Management by building relationships with key senior directors and managers across 5 UK Business Units, understanding and balancing the needs and drivers of all parties in order to proactively ensure the delivery of high quality services such as IT Services, HR Functions, Facilities Management and Procurement within cost whilst also gathering insight for service improvement opportunities through innovation. -
Regional Fieldsales Manager, Consumer Market (North West & West Midlands)E.On Jan 2005 - Aug 2006Essen, DeFull OPEX responsibility for 2 major regions within the UK (North West and West Midlands) which equated to a third of the company’s Acquisition Channel. Responsible for 5 Area Sales Managers, 2 coaches and 80+ Sales Consultants. Responsible for delivery of sales targets through Acquisition, Winback Campaigns and revenue generation through new adopted approach within the Utility Industry.Delivered a ‘zero’ complaint rate in my time within this role, a figure unheard of within such sales environment via rigorous governance measures implemented. Achieved best in class performance with exceptional attrition rates and managed Assessment Centres and key relationships with Recruitment Agencies ensuring ROCE. Supported in the delivery of pioneering Tablet technology to the UK sales force and helped shape the right culture within teams that promoted the brand
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Outsourcing Manager, Consumer MarketE.On Nov 1999 - Dec 2004Essen, DeResponsible for management of 10 Call Centres UK wide with full OPEX/CAPEX responsibility. Relationship management upto board level and operational management experience in managing Call Centre managers, team leaders and coaches.Project Management capabilities in setting up new Call Centres, Campaigns and managing technological change. Experience in Inbound, Outbound, Winback and Retention activities.Experience in developing various commercial agreements that drive performance through benchmarking activities annually.
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Call Centre Team Co-Ordinator, Consumer Market UkE.On Oct 1996 - Oct 1999Essen, DeResponsible for upto 60 data input temporary staff and managed a team of 30 permanent call centre advisors. This role involved the continuous improvement and development of team members through coaching, training and 1-2-1 appraisals.
Bharat Vegad Skills
Frequently Asked Questions about Bharat Vegad
What company does Bharat Vegad work for?
Bharat Vegad works for Coupa Software
What is Bharat Vegad's role at the current company?
Bharat Vegad's current role is Senior Solution Advisor.
What is Bharat Vegad's email address?
Bharat Vegad's email address is bharat.vegad@cw.com
What skills is Bharat Vegad known for?
Bharat Vegad has skills like Outsourcing, Telecommunications, Stakeholder Management, Service Delivery, It Service Management, Management, Change Management, Service Management, Managed Services, Team Leadership, Itil, Project Management.
Who are Bharat Vegad's colleagues?
Bharat Vegad's colleagues are Faris Bamne, Ashu Chauhan, Mikko Laipio, Jonathan Goss, Dmitri Filatov, Carl Rosenberg, Norbert Sax.
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