Harsh Bhardwaj Email & Phone Number

Gurugram, Haryana, India

• Resolved 100+ server-related queries, optimizing order fulfillment processes for a supermarket client, reducing manual workload by 25%, leading to improved customer satisfaction by 13%
• Orchestrated the resolution of latency issues in the order processing system by implementing a streamlined server integration strategy, enhancing user transaction satisfaction by 10%
• Identified integration bottlenecks in payload systems through root cause analysis, implementing targeted server and… Show more
• Identified integration bottlenecks in payload systems through root cause analysis, implementing targeted server and software updates that decreased payload errors and improved data throughput, enhancing overall system.
• Developed a machine learning-driven anomaly detection system to monitor unusual server loads and security threats, resulting in a 30% reduction in incident response time, improving compliance with data security standards
• Led an Agile cross-functional team to enhance purchase processing and payload management through API integrations and automated workflows, increasing transaction speed by 15% across online and offline store systems.

Noida, Uttar Pradesh, India

• Developed and implemented a go-to-market strategy for big data and open-source consultancy services, boosting sales funnel, securing 2 new tech sector clients, markedly boosting Marksman's sales pipeline
• Collaborated with marketing team to generate digital marketing strategy targeting B2C enterprises segments to position the product on social media ad channels such as LinkedIn and Twitter increasing customer adoption.
• Performed Competitive analysis and marketing trends to… Show more
• Performed Competitive analysis and marketing trends to develop customer journey maps to guide A/B Testing for new user flows on Company Website increasing engagement by 15%· Executed data analysis to identify a.

Gurugram, Haryana, India

• Contributed to the development of a machine learning application that forecasts commercial real estate trends, enhancing DLF's strategic decision-making and increasing investment accuracy by 30%
• Identified gaps in market data; collaborated to enhance competitive research and analysis, leading to a new sustainable residential project that saw a 20% increase in pre-launch interest

Master'S Degree, Engineering Management, 3.757

Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 3.48