Bhargav Mehta Email & Phone Number

Ahmedabad Area, India

- Leading my team and company at next level.- Consult my Partners and clients to achieve their goals successfully- Serve industry with innovative ideas - Serve society with various utilities for their day to day need- Offering valuable info-tech solution and services to different industrial segment. - Offering web and mobile app development services. - Providing technical consulting with specific need of clients

Ahmedabad, Gujarat, India

Core Responsibilities:- Managing support portal with, Support team and existing client on support portal- Managing SaaS portal.- Sales from existing clients, Consulting, offering support packages and Addon customization. - Generating business from existing customers. - Assisting core team and developers for product enhancement and project delivery- Documentation, Presentation and videos for various requirement. Provide leadership for all technical support engineers and situation management for customer support team and customers. Manage support portal and help desk system with 200+ active customers. Acting as a single point of contact for all customers who run their web-to-print over SaaS model, from deployment to ongoing support including store configuration, upgrades and add-on requirements.Focus on client satisfaction by delivering superior results including First Call Resolution, Case aging, Problem Management, Service Level Agreements and Minimum Response Time. Responsible for setting and overseeing all service requests received by the support team. Ensure that the calls are managed, logged, tracked, resolved and escalated appropriately.

Ahmedabad, Gujarat, India

- Executing leads > collecting information > Offering online demo > Gap analysis, - Assisting core developers for solution improvement, - Coordinating internal and external training, - Preparing & Managing various reports and analytic, - Competitor analysis, - Supporting management for decision making, - Corporate exhibitions.

Ahmedabad, Gujarat, India

- Corporate Collaboration- Offering various product & solution to industry various ERP, CRM- Executing various projects.

Ahmedabad Area, India

- Industrial consulting for SAP Business Objects, Data Mart & Data warehousing, - Demonstrating & Designing SAP BO BI product for their industrial domains- Preparing corporate documentation and presentation- Assisting and coordinating with technical team.

Amreli, Gujarat

- 3 Month Government contract during state election. - Assisting Collector and Election branch for various Election related activities - Developing small application for Election management like regional data entry, Data centralization, Data randomization, Staff distribution, Quick MIS- Creating various presentation and training to officer and staffs.

Jamnagar Area, India

- Corporate training during last semester of MCA- Requirement analysis, Designing and Developing Canteen Management System for Reliance- Technologies use - C#.Net, ASP.net, SQL Server, Flash

Rochester, United Kingdom

- Catalog Marketing Company - Parcel distribution- Scanning, Tipping, Loading parcel towards specific depot- Data management and reporting to senior authority

Master Of Computer Applications (Mca), .Net

Activities and Societies: ABVP - (Worlds Largest student union in Inida as Metropolitan Secretary)

Bachelor Of Commerce (Bcom), Computer Science

Activities and Societies: N.C.C. (Student Army wing as Senior Under Officer(Battalion Lead) )

Higher Secondary, Computer Science

School Secondary Certificate, Primary School

Primary & High school study. scout and Junior NCC (Air wing)