- Ensure the successful execution of corporate training and one-on-one coaching sessions by coordinating with external facilitators & cross-functional departments. - Oversee and provide online support during sessions on various platforms. - Serviced & Co-serviced 70+ client requirements by aligning the appropriate facilitator/coach based on various factors like - experience, expertise, industry, and budget shared by the client. - Upskill facilitators on various soft-skill workshop topics. - Create customized 40+ facilitator profiles as per client expectations highlighting topic specialization, certifications, and trainer experience.- Conducted 50+ reactive and proactive empanelments of facilitators and have negotiated commercials basis the client requirement. - Actively contributed in maintaining and streamlining the Communication Coaching Program - a new endeavor initiated by Work Better during the lockdown. I have single-handedly lead the successful servicing of 60+ coaching requirements. - Took up the role of an in-house Communication Counsellor who conducts need-assessment calls with coaching prospects. Based on these calls, I create personalized diagnostic reports and share appropriate feedback and communication-related scores.

Talent Management and Organizational Development Co-op, HR − Maintained the Learning and Management System (LMS) that administers over 1000 users globally − Uploaded learning materials through External Vendors and training hours on a by-weekly basis− Managed the global eLearning program by distributing and rotating over 500 Lynda and Pluralsight licenses− Tracked team budget and spending, and completed bi-weekly credit card reconciliation− Oversaw and maintained internal client communications and helped with problem-solving for training issues− Supported leadership development programs, and took lead on program logistics− Constructed the re-design of our LMS over the course of my co-op to be more department and level specific, while heightening user experience and ease of access− Implemented the new and improved LMS redesigned breakout pages and welcome page company-wide to all US and international locations of Eze Software− Created, consolidated and implemented a new subject categorization process in the Eze LMS− Created and consolidated detailed LMS training reports for various departments at Eze Sofware− Provided support for Onboarding initiatives by helping with logistics as well as creating checklists and welcome banners − Helped roll out six major company-wide ‘Respect in the Workplace’ trainings − Created various posters, design templates, layouts while maintaining company branding standards

− Co-ordinated and managed the data entry and contract production for all University events − Served as a liaison to many University offices and external vendors − Reviewed the legal and risk management components of the contracts− Cataloged contracts based on their status

− Managed the daily operation of the Center for Student Involvement's(CSI) Scheduling Desk via E-mail, calls and walk-in’s− Oversaw CSI's computerized scheduling software, Event Management System (EMS), including Virtual EMS, the online scheduling service center.− Processed reservation requests and oversaw the online scheduling process for 125+ spaces around campus − Facilitated scheduling coordination and problem-solving among customers, Building Services, Event Management, CSI, and the Registrar's Office.− Explained and supported CSI Scheduling administrative policies and procedures as needed.− Helped hire, schedule, train, and supervise CSI Scheduling Work Study staff− Created and consolidated the Annual Weekly Meeting Schedule based on 200+ requests sent by Student Organizations for the academic year, September 2017 - May 2018− Identified, updated and presented solutions to issues in our online systems (EMS, OrgSync)− Assisted in testing the new Call for Programs online form and the new Virtual EMS system.