As a Product Owner & Business Analyst Review SOWs, Contracts and other Organizational documents to understand the scope of the work. Lead the business analysts to define the requirements. Formulate and implement strategic plan that guides the client deliverables to a success. Create the necessary flow diagrams, prototypes, wireframes, designs and make them available in Jira for the product team to develop and test. Manage the backlog and work with the Scrum master in… Show more As a Product Owner & Business Analyst Review SOWs, Contracts and other Organizational documents to understand the scope of the work. Lead the business analysts to define the requirements. Formulate and implement strategic plan that guides the client deliverables to a success. Create the necessary flow diagrams, prototypes, wireframes, designs and make them available in Jira for the product team to develop and test. Manage the backlog and work with the Scrum master in preparing the sprint Work closely with the technical architects and the design teams to give them the right understanding. Mentor and monitor the progress of the requirements through constant interaction and communication with the development and quality teams. Maintain healthy environment between all the teams to manage the transition of the deliverables.Client Engagement Providing effective solution to customer and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience.  Initiating and sustaining efforts for bettering customer satisfaction through regular relationship calls, identifying & conducting consultation sessions for customers. Maintaining harmonious and cordial relationship with all the clients.  Serving as the main point of contact between client and the teams, learning the needs of clients and developing plans to meet them Regularly checking in on clients to ensure they're satisfied with the deliverables and their quality Addressing any concerns or issues a client may have and working with account managers or leadership to resolve them Presenting the client with a contract and setting any terms as agreed upon by both the company and client Collaborating closely with other departments to build strategies that ensure they satisfy clients with the company's products and services Show less

 Conduct business process modeling and generate applicable scenarios for the functionality testing team. Ability to problem-solve and apply UML and RUP methodologies, to prepare detailed specifications using case statements and related documentation Designed and developed the workflow, data flow, and state diagrams for the as-is and to-be states of the requirements. Performed thorough research and benchmarking to identify the market expectations on the product being… Show more  Conduct business process modeling and generate applicable scenarios for the functionality testing team. Ability to problem-solve and apply UML and RUP methodologies, to prepare detailed specifications using case statements and related documentation Designed and developed the workflow, data flow, and state diagrams for the as-is and to-be states of the requirements. Performed thorough research and benchmarking to identify the market expectations on the product being designed. Possess very good people skills, with the ability to engage diplomatically with stakeholders and communicate changes that may not be aligned with the original expectations Experience in giving product demos to prospective clients, discussing the upcoming features, managing their expectations, planning the demo data based on client’s business. Knowledge of proper requirements specification and development, such as process/functional requirements definition methods, JAD/RAD sessions, use case development, process flow diagramsTeam Management & Inter Team Coordination Identifying and recruiting personnel for various necessities in business analysis. Identifying the team’s training & development needs and arranging for appropriate training programs.  Mentor the team understanding their career growth plans and aligning them to the Company’s vision and goals. Build and maintain a work culture that brings trust between the employee and the Organisation. Maintain effective communication and get things done without having to transfer the pressure on deliverables. Identifying the expectations mismatch within the team and escalating to the management for retention actions. Show less

 Review the Business document and prepare the test scenarios and Test cases based on the business requirements Create test data required for testing and perform the integration and system testing. Conduct database testing and API testing using Postman. Report defect identified using BugZero with all the necessary details.  Report test results to the stakeholders. Perform regression testing for new builds and bug fixes. Reporting test status to the Test Lead.

 Review the Business document and prepare the test scenarios and Test cases based on the business requirements Create test data required for testing and perform the integration and system testing. Conduct database testing and API testing using Postman. Report defect identified using BugZero with all the necessary details.  Report test results to the stakeholders. Perform regression testing for new builds and bug fixes. Reporting test status to the Test Lead.