Brian Harris Email and Phone Number
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Throughout my career, I have been fortunate to have thoughtful and inspiring executive leaders trust me to resolve some of their biggest concerns:(1) Overhauling a department with chronic regulatory and audit issues.(2) Addressing expense postures that consistently dampen revenue potential.(3) Running the engine of a small business so ownership can focus on growth.(4) Revamping cures for portfolios of underperforming commercial loans. Risk and Operational domains are my specialties, because they have always provided the "perch" to work on challenges that excite and engage me the most: efforts with inherent complexity, some degree of ambiguity, and always high impact. I am committed to bringing a deep intellectual curiosity, unbiased and dispassionate analysis, a "get it done" mentality, and authenticity to everything I do. My operating principles:(1) Know the problem you are solving. Some are puzzles. Many are mysteries.(2) Don't treat your customers or stakeholders like test subjects.(3) Have a low tolerance for manual process.(4) Have an exit strategy.(5) Invest in people who are willing learners. If you have an interesting idea, a complicated challenge, or just need a sounding board, feel free to reach out at any time.
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Director Of Business Risk, SoftwareCapital OneGlen Allen, Va, Us
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Chief Operating OfficerClearinfo Mar 2024 - PresentExecutive oversight of corporate operations for an emerging enterprise information and content management solution provider, with emphasis on strategic partnership development, opportunity management, and talent acquisition.• Negotiate pricing and contract arrangements with Federal clients, ensuring mutually favorable terms for all parties. Optimize engagements to ensure internal margin requirements are maintained.• Develop and foster engagement strategies for over a dozen key delivery partners, including hardware and software providers, large government contractors, and select consulting agencies. • End-to-end ownership of sales opportunity management, including aggregation of sales pipelines (over $50MM), capacity planning, and talent/skill acquisition. Streamlines processes and ensures obstacles to successful deal closure are fully mitigated. -
Executive Director, Travel Technology StrategyJpmorgan Chase & Co. Jan 2022 - Mar 2024New York, Ny, UsAuthorize, implement and govern strategic programs for the travel technology organization, primarily targeting cyber-based and operational risk management control domains across a portfolio of acquired subsidiaries.• Owned delivery of bank-mandated technology control framework, primarily focused on cybersecurity risk for wholly-owned subsidiaries. Drove a multi-phase engagement with external Big 4 consultancy to assess design and operating effectiveness of 12 core control domains, remediate findings, and create ongoing testing/documentation requirements. • Risk oversight of a portfolio of 25 initiatives designed to fully migrate the technology platform from an on-premises data center environment to a fully cloud-based architecture, including all decommissioning activities.• Drove integration of three acquired subsidiaries into the bank, based upon defined operating model and architectural frameworks. Aligned program efforts to individual deal-model financial parameters (timing, due diligence assumptions, and applicable bank policies), ensuring zero disruption of business-as-usual product and client commitments. -
Senior Director, Information Technology Chief Of StaffCxloyalty Jun 2018 - Jan 2022Stamford, Connecticut, UsAccountable for all operational management of a 1,200 person global technology workforce, with principle focus on financial planning and oversight, onshore/offshore strategic programs, and acquisition integration activities. - Responsible for creation and management of a $135MM annual operating plan. Delivered target 10% annual cost efficiency improvements, and a 27% improvement to capitalization metrics. - Accountable for a $150MM technology integration budget (cxLoyalty acquired by JPMorgan Chase & Co. in January, 2022), driving key strategic engagements for platform modernization, cyber security, and infrastructure against defined deal-model requirements and time line. - Designed and implemented strategies aligning disparate international and domestic U.S. delivery cultures, including creation and monitoring of KPI's focused on speed-to-market, quality and cost effectiveness -
Managing DirectorStrategic Risk Associates Sep 2017 - Jun 2018Glen Allen, Virginia, UsSRA engagement leader for large, regional and community-based financial services firms, with principal focus on Commercial and Consumer credit and operational risk management applications. Drives assessment, solution development and implementation for SRA's growing client base, with concentration in strategic planning, organizational design, portfolio management, program / process design, and "well-managed" risk frameworks.• For a regional bank customer, designed and implemented a modernization program for Commercial Loan Originations; met all regulatory requirements and increased team bandwidth by 40%.• Established and fully staffed a project command center; new prioritization and work processes eliminated 25 redundant initiatives (20% of portfolio). -
Senior Director, Commercial Credit Risk ManagementCapital One Nov 2013 - Jan 2017Mclean, Va, UsDesigned and implemented all organizational strategy for Bank real-estate appraisal department, including fulfillment, third party management, quality assurance, credit governance, and data reporting/analysis. • Re-organized appraisal department, maximizing talent base to effectively deliver emerging business strategies; reduced overall departmental operating expense by $2MM (25%)• Designed and implemented mandatory organizational governance programs, including decision ownership of all credit-impacting initiatives• Redesigned key appraisal delivery processes and established robust performance metrics; Improved appraisal speed-to-market by 20% with no adverse impact on cost and credit quality expectations
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Director, Commercial Credit Risk ManagementCapital One Nov 2010 - Oct 2013Mclean, Va, UsHead of strategy, analysis, and technology for Commercial Bank loss mitigation department. Established and implemented organizational and portfolio-based strategies to enhance economic outcomes for the Commercial Bank. • Drove strategic re-organization of department, resulting in 30% operating expense reduction and improved credit performance• Developed and implemented loss mitigation strategies for small ticket Commercial Real Estate, Small Business Banking, and Equipment Leasing portfolios, resulting in sale of $350MM non-performing loans• Product owner for loss mitigation platform, driving automation of loan impairment, troubled debt restructuring, loan sale and bank-owned real estate business processes
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Senior Project Manager, Bank Risk ManagementCapital One Jul 2008 - Oct 2010Mclean, Va, UsLead project manager for Bank Chief Risk Officer, driving all planning and implementation for mitigation of Bank top risk initiatives. Facilitated rapid interaction and decision-making across diverse Enterprise risk executive forums.• Seamlessly transitioned operations and staff for corporate representations and warranties department to McLean, VA• Designed and built asset disposition team that removed over $200MM of sub-standard loans and bank-owned real estate from the commercial portfolio; served as head of operations for the new department from 2009-2010• Collaborated extensively with risk leadership to create a commercial portfolio acquisition playbook, emphasizing credit modeling, cultural integration, and policy alignment
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Senior Program Manager, Enterprise Risk ManagementCapital One Oct 2004 - Jun 2008Mclean, Va, UsLead program manager for Enterprise and Operational Risk Management, focused on assessment and mitigation strategy for corporate top risk initiatives and implementation of enterprise-level regulatory mandates• Built and managed enterprise-wide risk approval program for all new products, marketing initiatives, and customer-impacting operational change; drove all program-level regulatory examinations • Selected by Executive Risk Committee to present risk approval best practices and lessons learned at multiple Risk Management Association conferences across the country during 2007• Designed and deployed initial country risk management program across entire enterprise
Brian Harris Skills
Brian Harris Education Details
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Virginia TechPolitical Science And Government
Frequently Asked Questions about Brian Harris
What company does Brian Harris work for?
Brian Harris works for Capital One
What is Brian Harris's role at the current company?
Brian Harris's current role is Director of Business Risk, Software.
What is Brian Harris's email address?
Brian Harris's email address is br****@****one.com
What schools did Brian Harris attend?
Brian Harris attended Virginia Tech.
What skills is Brian Harris known for?
Brian Harris has skills like Risk Management, Business Analysis, Business Process Improvement, Management, Credit Risk, Program Management, Strategy, Leadership, Business Development, Process Improvement, Banking, Credit Cards.
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