• Providing comprehensive technical support and consultancy for ERP system users, addressing and resolving issues promptly via phone and email to minimize downtime,• Providing accounting and payroll consultancy for ERP finance/payroll module users, responding and resolving user queries in a timely manner ensuring smooth business operations.• Developing and maintaining detailed system documentation including user manuals, best practices and quick reference guides to assist users in navigating and utilizing the ERP system efficiently.• Identifying and analyzing system issues and bugs, reporting them to the development team with proposed solutions and fixes.• Conducting ERP system testing and quality assurance to ensure system bugs are rectified and performance improved.• Collaborating with the development team to configure ERP modules to align with business requirements, industry best practices and as well as to ensure compliance to changing Australian tax regulations and accounting standards.• Conducting research and collaborating with internal and external stakeholders to identify and recommend system enhancements and upgrades to improve functionality, efficiency and user experience.• Assisting in testing phase to ensure ERP system upgrades and new releases are tested thoroughly before deployment to the live environment.• Leading data migration and ERP system upgrade projects and ensuring they are completed on time and within budget.• Ensuring data integration and accuracy during system transitions/upgrades through techniques such as data cleansing and data validation.• Delivering on-site and remote training sessions for end users including new hires and existing staff to ensure effective use of the ERP system.• Developing and delivering ERP system demonstrations for potential clients.

• Utilized MYOB AccountRight for bookkeeping tasks such as Invoicing, Bank reconciliations and preparing periodic Business Activity Statements for clients.• Set up and data migration from offline to online MYOB.• Assisted in client booking and management using in-house CRM system.

• Utilized company’s legacy ERP system: MAPICS (Infor XA) for data analysis and preparing management accounting reports such as periodic profitability analyses, customer-wise contribution analyses.• Prepared production efficiency and glove weight variance analyses by extracting data from MAPICS uploaded by each factory.• Product costing using MAPICS data for marketing team to determine sales prices.• Assisted finance team in preparing month end financial statements through extracting and compiling data from MAPICS.• Updating MAPICS on periodic stock taking for accurate inventory management.• Assisting in data mapping and data validation for SAP HANA S4 data migration project.

• Used SAP HANA system for Accounts Payable processes such as creating CAPEX budget codes, CAPEX and OPEX related PR creation, direct PO creation and releasing GRN/SES for payments.• Log report verification through SAP HANA to ensure revenue is timely recognized and payments/liability entries are completed on time.• Prepared internal reports such as debtor/creditor analyses and payment completion report through SAP HANA for management decision making.• Created new material codes through SAP HANA as required and accurate and timely recording of goods issuance between warehouse and business units.