Bhashit Katkar
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Bhashit Katkar Email & Phone Number

Location: Pune, Maharashtra, India 4 work roles 2 schools
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Current company
Role
-
Location
Pune, Maharashtra, India
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Who is Bhashit Katkar? Overview

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Quick answer

Bhashit Katkar is listed with Anchanto based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Bhashit Katkar.

Bhashit Katkar previously worked as Customer Service Specialist at Anchanto and Inbound Customer Service Representative at Amazon Development Centre (India) Private Limited. Bhashit Katkar holds Bachelor Of Commerce - Bcom, Business/Commerce, General from City Premiere College.

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Anchanto

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Profile bio

About Bhashit Katkar

As a seasoned Customer Support Executive with a background in BPO operations, I bring a wealth of experience to the table. Graduating with a B.Com degree from Nagpur University, I embarked on a journey that led me through various facets of customer service, particularly in the finance and Insurance and IT sectors.Currently, I am contributing to the dynamic team at the Anchanto Services Pvt. Ltd., specializing in SaaS-based solutions for e-commerce businesses. With a solid foundation in customer service and a knack for understanding complex B2B requirements, I am dedicated to providing exceptional support and driving client success in the ever-evolving world of SaaS technology.

Listed skills include Powerpoint and Microsoft Excel.

Current workplace

Bhashit Katkar's current company

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Anchanto
Anchanto
-
singapore, singapore
Website
Employees
106
AeroLeads page
4 roles

Bhashit Katkar work experience

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Customer Service Specialist

Current

Pune, Maharashtra, India

Assist B2B clients with issues related to ERP systems and API integrations-related queries.Use of Freshdesk ticketing system and JIRA platform for service delivery.Now, switched to the Zendesk tool to assist clientele.Maintaining the overall SLA by becoming a bridge between the clients and developers/engineers for a great service delivery.

May 2022 - Present

Inbound Customer Service Representative

Amazon Development Centre (India) Private Limited

Pune, Maharashtra, India

  • Joined as a CSA at Amazon in the chat process on a contract basis for a period of 6 months.
  • I used to handle chats of North American customers for queries related to orders and deliveries.
  • Later moved to email process in the same domain of North America, used close to 35 to 40 emails per day.
  • Later got converted into a permanent employee and moved to international phones (North American Process)
Nov 2020 - Apr 2022

Customer Service Associate

Thane Maharashtra

  • Designated for One Assist Consumer Solutions Pvt. Ltd. managing inbound queries raised by customers.
  • Worked in rotational shifts such as morning, afternoon, and evening.
  • Giving updates about products and insurance plans according to the needs of the customers.
  • Mainly helping customers with Credit/Debit card insurance.
  • Helping customers to resolve their queries related to claim and claim status.
  • Handling escalations raised by customers related to their product or claim.
Jul 2018 - Jan 2020

Customer Service Representative

Navi Mumbai, Maharashtra, India

  • Designated for Capital First Ltd. managing inbound customer queries on calls.
  • Providing accurate resolution queries related to customers' loan and account statements.
  • Promoted as SME(Subject Matter Expert) which needs to monitor agent's performance and provide feedback.
  • Helping agents to the query regarding products and handling customers' queries if raised by them.
  • Handling escalations raised by especially irate customers.
  • Awarded with a memento for outstanding performance in the process.
Mar 2017 - Jun 2018
Team & coworkers

Colleagues at Anchanto

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2 education records

Bhashit Katkar education

Bachelor Of Commerce - Bcom, Business/Commerce, General

City Premiere College

Bachelor Of Commerce - Bcom, Business/Commerce, General

City Premier College
FAQ

Frequently asked questions about Bhashit Katkar

Quick answers generated from the profile data available on this page.

What company does Bhashit Katkar work for?

Bhashit Katkar works for Anchanto.

Where is Bhashit Katkar based?

Bhashit Katkar is based in Pune, Maharashtra, India while working with Anchanto.

What companies has Bhashit Katkar worked for?

Bhashit Katkar has worked for Anchanto, Amazon Development Centre (India) Private Limited, Teleperformance India, and Vertex Customer Management India Pvt. Ltd.(An Altruist Group Company).

Who are Bhashit Katkar's colleagues at Anchanto?

Bhashit Katkar's colleagues at Anchanto include Prince Mittal, Vilas Kumkar, Shubham Goel, Abhay Chinchole, and Nitin Khairnar.

How can I contact Bhashit Katkar?

You can use AeroLeads to view verified contact signals for Bhashit Katkar at Anchanto, including work email, phone, and LinkedIn data when available.

What schools did Bhashit Katkar attend?

Bhashit Katkar holds Bachelor Of Commerce - Bcom, Business/Commerce, General from City Premiere College.

What skills is Bhashit Katkar known for?

Bhashit Katkar is listed with skills including Powerpoint and Microsoft Excel.

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