Bhashkar Chatterjee Email & Phone Number

Gurgaon

A focused and goal-oriented professional with 24 years of experience inorchestrating seamless supply chain operations across diverse industriesincluding Medical Equipment, Healthcare, FMCG, FMCD, Chemicals, Paints, andTemperature Control.

Operations Oversight: Responsible for managing 35 warehouses across 16 locations, totalling 5.67 lac sq. ft.Manpower Management: Directly supervise 80 operations staff and oversee 450 contractual resources.Cross-Functional Collaboration: Aligning with Business Development team to on-board new business, ensuring operational readiness and client satisfaction.Performance Excellence: Tracking daily SLA adherence and KPI achievement to maintain high client satisfaction and operational efficiency.Cost Optimization & Budget Management: Implementing strategies to optimize costs and scale profitability across operations.Vendor & Administration Management: Managing vendor relationships & collaborating with administration for streamlined operations.Client Retention & Growth: Driving client retention & business scalability through proactive engagement & strategic initiatives.Operational Strategy and Productivity: Developing and executing strategies to enhance operational productivity & efficiency.Inventory Management: Implement robust inventory control measures to optimize stock levels and minimize wastage.

Pan India Operations Management: Oversee operations, MIS, and secondary logistics for 26 warehouses spanning 17 locations, covering a total area of approximately 13 lac sq. ft. Manage a team of 160 direct operations staff and 650 contractual resources.Project Management: Successfully roll out new projects and streamline operations to enhance efficiency and effectiveness.Cross-Functional Collaboration: Align with cross-functional stakeholders to implement continuous improvement plans and achieve operational excellence.Performance Management: Monitor day-to-day SLA and KPI adherence, ensuring client satisfaction and meeting management expectations.Cost Optimization and Budget Management: Drive cost-saving initiatives and budget planning to enhance profitability across operations.Quality and Safety Compliance: Ensure adherence to quality and safety standards across all warehouses.SOP and EHS Implementation: Oversee the implementation of Standard Operating Procedures (SOPs) and Environmental Health and Safety (EHS) standards to maintain operational excellence.

Mother Warehouse Management: Oversee operations of a 2.25 lakh sq. ft. mother warehouse, ensuring seamless handling and monitoring.Strategic Implementation: Implement strategies, policies, and standards including GMP, 5S, EHS, KRA, and SLA to achieve operational excellence and deliver KPIs.SOP Development: Conceptualize and implement SOPs to effectively manage warehouse operations.Vehicle and Inventory Management: Accountable for daily inward and outward logistics, handling approximately 1600 vehicles per month ranging from 14ft to 40 ft. containers. Ensure adherence to daily throughput KPI of 35,000 boxes.

Strategic Focus: Specialize in strategic planning (60%) and operational management (40%) across 36 warehouses in 17 locations across North India, overseeing a total area of approximately 3 lakh square feet. Manage diverse warehouse portfolios including Medical Equipment & Healthcare, FMCG, Chemicals & Paints, and Key & Locking Systems.Customer and Principal Management: Direct operations for 15 principal/customer warehouses, coordinating with 2 Branch Managers, 3 Account Coordinators, and overseeing a team of 134 staff along with approximately 200 off-role resources.Industry Expertise: Expert in managing warehouse and operations for leading brands such as Kansai Nerolac Paints, Akzo Nobel Ind. Pvt. Ltd. (Dulux Paints), Henkel Adhesive India Ltd., Ecolab/Nalco India Ltd, 3M Ind. Ltd., Glowderma Labs Pvt. Ltd., Galderma Ind. Pvt. Ltd. (Nestle subsidiary), Straumann Dental Ind. Pvt. Ltd., Alcon, and Roche.Logistics and Inventory Management: Responsible for primary and secondary distribution logistics, implementing inventory management strategies including FIFO, LIFO, JIT, FSN, SOS, batch & expiry management, safety stock levels, and reorder levels. Utilize tools such as Tickler method, cyclic count, perpetual stock count, and monthly stock count, ensuring compliance with Warehouse Management Systems (WMS).