Bhaskar Mondal Email & Phone Number

Portugal

Lagos State, Nigeria

Management,configuration of Windows Server 2016, 2019 and associated applications/infrastructure AD domain management, User/group/account management, Group Policy objects, DHCP,DNS, RADIUS,IIS. Hardening of laptop/desktop by deployment of AD policies.• Management, configuration and monitoring of all kinds of network devices such as firewall,FWaaS, router,switches(L2/L3 includes VLAN,trunking,ACL) and ISP to ensure smooth connectivity.• configuration & management of RAID,NTFS Permissions, Software and service pack,installation roles and feature wizards etc.• Backup Management-Manage/monitor synology, setting policies, enduser synchronisation and ensure the user's data stores properly as per guideline.• Virtualization-configuration and manage different virtualization platforms such as VMware(vcenter server, client, vmotion, HA and clustering),Hyper-V, etc.• Antivirus: McAfee Antivirus management tools especially McAfee EPO, Virus definitions/signature update, setting policies, DLP configuration and management.• Data Centre Management: Manage network/server rack unit and other data centre equipment.• Inventory- manage proper inventory in the Navision and Manage engine, raised new purchase req.• Security – Ensure overall security & health of infrastructure is as per established guidelines & implementation of best practices.• End user Support: support end user through remote, align technician according to the work needs, maintain SLA as per guidelines, ensure all calls are generated in the helpdesk. •Project: Planning, designing and implementing new projects. Discuss and negotiate with the vendor for quotations of IT projects, CCTV projects, existing projects planning as well as align internal technician for the installation, commissioning as well as troubleshooting as per guideline and ensure less downtime.• Learning: Keep systems updated as per latest threat reports by constantly reviewing known and zero-day vulnerabilities and their fixes.

Northern Cape, South Africa

1. Installation, troubleshooting, maintenance, and upgrade of Server, Desktop,Laptop including various types of services such as Active Directory domainservice, FTP, file server management, DNS, DHCP, IIS, etc.)2. Planning, installation, and Management of companies' Network infrastructure including firewall (SonicWALL), router, switches, Access Point (DLink AP with nuclias connect), and RF devices.3. Creating and managing VPN service including public server configuration.4. System monitoring, software patching, system upgrade, and maintenance by remotely as well as onsite including RAID configuration, various types ofsoftware installation such as sage payroll, SAP, etc.5. IT operation management including day-to-day activities such as managing server, Network Attached Storage devices (Synology) for disaster recoveryincluding regularly monitoring and checking server backup and restore activities).6. Ensuring the system services and company network infrastructure works reliable, smooth, and secure.7. Administration office 365 (Exchange server), configuration domain and creating Email ID, outlook configuration, backup, and restore.8. Installation, configuration, and management of eScan antivirus server, client and roaming clients.9. Communication with the vendor for quotation of IT material as per specific requirement.

Lagos State, Nigeria

1. Installation, commissioning, troubleshooting, and upgrade of Desktop,Laptop, Server including active directory domain services over 500 users within two branches including various types of services such as Active Directory domain service, FTP, file server management, DNS, DHCP, IIS, etc.)2. Planning, installation, and Management of companies' Network infrastructure including firewall (SonicWALL), router, switches L2/L3, Access Point (DLink AP with nuclias connect), and RF devices.3. Creating and managing VPN service including public server configuration.4. System monitoring, software patching, system upgrade, and maintenance by remotely as well as onsite including RAID configuration, various types ofsoftware installation such as sage payroll, SAP, etc2. Providing various types of IT support remotely as well as onsite.3. System monitoring and maintenance include various types of software installation, configuration, and system upgrade.4. IT operation management including day-to-day activity and ensuring the system services and infrastructure work reliably, securely, and smoothly.5. Administration office 365 (Exchange server), configuration domain and creating Email ID, outlook configuration, backup, and restore.6. Configuration and administration of Network Attached Storage devices(Synology) for disaster recovery of on-premises servers including regularmonitoring and checking backup and restore activities.7. Administration of IP telephony system server (Elastix) on the virtual platform.8. Planning, commission, troubleshooting, and maintenance of IP CCTV surveillance system (including VMS) with cloud base monitoring from different locations.9. Communication with the vendor for quotation of required IT material for the new projects as well as existing projects.

Luanda, Angola

1. Installation, troubleshooting, upgrading and Managing of Desktop,Laptop, Server, and POS system remotely as well as on-site.2. Installation, maintenance, and troubleshooting of network printer, thermal printer, dot-matrix printer, and label printer.3. Installation and configuration of various kinds of ERP such as SAP, GOFRUGAL,AXPERT server and client with SQL and Oracle Database.4. Discuss potential problems with network and computer usage with other staff members and explained how to get the best performance from theindividual workstations.5. Planning and implementation of company's Network architecture, configuration of Network devices such as L2/L3 switches, Routers, firewall,(FortiGate)and wireless Radio Frequency Devices.6. Planning, commissioning, troubleshooting, and administration of all kinds of CCTV surveillance systems (mainly focused on IP and VMS).7. Planning, installation, configuration, and troubleshooting of biometric devices (such as Biomax, zktecho) with Essl and Zktecho software.

Kolkata, West Bengal, India

1. Site survey of technical project, discuss with the client, and make a proper plan to implement the required system, server and services according to the client.2. Planning, implementation, and troubleshooting of Network Infrastructure (LAN, WLAN including router, firewall, Switches, and RF devices (cambium network). Including remote and onsite support.3. Installation, configuration, and maintenance of desktop, laptop, NUC kit, network printer and server.4. Planning, installation, commissioning, and troubleshooting of all kinds of CCTV surveillance systems mainly focused on IP CCTV with VMS (VideoManagement System) server and client platform including remote viewing from different locations.5. Planning, installation, configuration, and troubleshooting of various kinds of biometric with on-premises software or cloud software (such as ESSL time track, ESSL smart office suit).6. Communication and negotiation with Vendor for quotation of IT material as Per specific requirement.