Bhaskar Sen Email & Phone Number

New Delhi, Delhi, India

• Providing strategic HR advice.• Support Training and OD, Talent Development, HRIS, HR Administration• Advise on Talent Acquisition, Compensation & Benefits, Employee Relations.Significant Achievements • Maximum compensation/offer issued - INR 2 Cr • Created in-house talent acquisition section - savings to INR 1.5 Cr. • Leadership Hiring.• Helped in HR compliance

Bangalore, Karnataka, India

• Developed and executed HR policies and programs, workforce and job development, recruitment and hiring,• compensation and benefits and employee and labour relations to build staff-focused human resources office culture.• Designed and rolled out the employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.• Evaluated human resource structure and plan for continual improvement and offered individuals professional. and personal… Show more • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring,• compensation and benefits and employee and labour relations to build staff-focused human resources office culture.• Designed and rolled out the employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.• Evaluated human resource structure and plan for continual improvement and offered individuals professional. and personal growth opportunities• Developed succession plans and promotion paths for staff.• Structured compensation and benefits according to market conditions and budget demands.• Bridged between multiple functional departments to improve communications.• Sustained human resources regulatory compliance with local, state, and statutory laws.• Conducted company-wide town hall meetings to convey updates.• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency. Show less

Delhi/Ncr

● Provide strategic inputs to the board on all human resources-related matters.● Direct Leadership management / Board of Directors on strategic staffing plans, compensation, benefits, training and development, budget, and labour business-aligned relations.● Effective enabler for the company towards developing and deploying a business-aligned people strategy and an effective Change Manager proactively developing new learning to shape the company culture.● Lead the team in… Show more ● Provide strategic inputs to the board on all human resources-related matters.● Direct Leadership management / Board of Directors on strategic staffing plans, compensation, benefits, training and development, budget, and labour business-aligned relations.● Effective enabler for the company towards developing and deploying a business-aligned people strategy and an effective Change Manager proactively developing new learning to shape the company culture.● Lead the team in establishing compliance, compensation, organizational planning, organization. development, employee relations, safety, and training and development.● Lead performance management, talent assessment, and effective labor relationships, including negotiating. and administering labor agreements.● Leadership & Management Development.● Responsible for the smooth and profitable operation of a company’s human resources department across all facilities and offices and reporting to the Managing Director.● Take a leadership role in developing a culture that enables employees to perform in accordance with the organization's objectives.● Planned, designed, developed, and evaluated human resource-related initiatives that support organizational. strategic goals.● Develops human resources operations financial strategies by estimating, forecasting, and anticipating. requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.● Plan and administer long-term programs and activities. Leading Campus Relations and Traineeship.Coaching for high impact.● Career Planning & Driving Organization Culture Show less

New Delhi Area, India

● Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line. ● Oversaw hiring, and adding value, talented professionals to strengthen the management team.● Established performance goals for the department and outlined processes for achievement.● Clarified roles, responsibilities, and expectations of the staff.● Demonstrated proficient leadership skills to motivate employees and build competent teams.● Employed optimal safety… Show more ● Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line. ● Oversaw hiring, and adding value, talented professionals to strengthen the management team.● Established performance goals for the department and outlined processes for achievement.● Clarified roles, responsibilities, and expectations of the staff.● Demonstrated proficient leadership skills to motivate employees and build competent teams.● Employed optimal safety practices to reduce worksite complaints and hazards.● Identified and resolved employee issues, promoting better collaboration and mutual respectSignificant Achievements: Successful integration of HR Operations across all locations. Put together the team that Scaled up financial growth. Show less

Agra, Uttar Pradesh, India

● Cultivated performance-based culture based on individual accountability, goal attainment and team. achievement.● Enforced quality assurance protocols to deliver ideal customer experiences.● Motivated, trained and disciplined employees to maximize performance.● Improved organizational efficiency and control costs by Educating employees on resource and time management.● Introduced a career website, recruitment selection tools, and toolkits for onboarding and individual… Show more ● Cultivated performance-based culture based on individual accountability, goal attainment and team. achievement.● Enforced quality assurance protocols to deliver ideal customer experiences.● Motivated, trained and disciplined employees to maximize performance.● Improved organizational efficiency and control costs by Educating employees on resource and time management.● Introduced a career website, recruitment selection tools, and toolkits for onboarding and individual development plans.● Created and drove talent acquisition and job placement strategies to attract diverse candidates.● Negotiated contracts and managed budget for recruiting expenses.● Developed and implemented performance improvement strategies and plans to promote continuous. improvement.● Carried out day-to-day duties accurately and efficiently.Significant Achievements:Successful implemented the training culture and helped achieve increase in customer satisfaction.Introduced Outdoor Employee Engagement ActivitiesIntroduced On Job Performance Audits. Show less

Ahmedabad Area, India

● Streamlined HR efficiencies, new hire orientations and onboarding and training for new joiners.● Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.● Maintained current knowledge of industry regulations and o amend policies and promote compliance.● Coordinated technical training and personal development classes for staff members.● Structured compensation and benefits according to market conditions and budget… Show more ● Streamlined HR efficiencies, new hire orientations and onboarding and training for new joiners.● Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.● Maintained current knowledge of industry regulations and o amend policies and promote compliance.● Coordinated technical training and personal development classes for staff members.● Structured compensation and benefits according to market conditions and budget demands.● Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.● Reduced process gaps while supervising employees to achieve optimal productivity.● Collaborated with cross-functional departments to create, manage and maintain Software and reporting.● Created and implemented forward-thinking initiatives to improve employee engagement.● Updated training processes by reviewing existing documentation, leveraging feedback from associates, andworking with legal and compliance teams.● Recruited top talent to maximize profitability.● Coordinated activities of the human resources team, distributing resources and personnel effectively Significant Achievements:Led the team to achieve zero non compliance in objective elements related to Human ResourcesSuccessfully transitioned ESS.Designed, Developed & Streamlined the HR process across various Sterling Hospitals. Show less

Noida & Jaipur

● HR setup for a start-up Hospital and implementation of various processes & SOPs● Manpower Planning ● Talent Acquisition & Retention Process● Organization Development● Monitoring of Personnel System & Procedures & Statutory/Regulatory Compliance● Training & Development Function● Performance Management ● Employee Engagement/Staff Welfare Activities● Implementation of HR Policies & & support corporate HR in launching HR Business… Show more ● HR setup for a start-up Hospital and implementation of various processes & SOPs● Manpower Planning ● Talent Acquisition & Retention Process● Organization Development● Monitoring of Personnel System & Procedures & Statutory/Regulatory Compliance● Training & Development Function● Performance Management ● Employee Engagement/Staff Welfare Activities● Implementation of HR Policies & & support corporate HR in launching HR Business Initiatives● NABHSignificant Achievements:Contributed Pan Fortis standardization of the HR operations and training. Show less

New Delhi Area, India

● Organization development pan FIITJEE● Talent Acquisition & Development● Employee orientation and training● Performance management and Quality management● Employment and Regulatory compliance● Policy development and documentation● Employee relations● Compensation and benefits administration● Employee safety, welfare, wellness and health● Employee Services and CounselingSignificant Achievements: Successfully implemented the Performance… Show more ● Organization development pan FIITJEE● Talent Acquisition & Development● Employee orientation and training● Performance management and Quality management● Employment and Regulatory compliance● Policy development and documentation● Employee relations● Compensation and benefits administration● Employee safety, welfare, wellness and health● Employee Services and CounselingSignificant Achievements: Successfully implemented the Performance management and improvement systems; Successfully transitioned organizational culture to strive for excellence in their actions Show less

Agra Area, India

● Conceptualized and designed the Jaypee Hotels Training Centre● Talent Acquisition – (Campus and Off-campus) Manpower Planning, designing advertisements, job postingsand headhunting. Dealing with External Manpower Consultants. Coordinating & implementing Employee Induction Program Coordinating Employee’s Training Program. Ensure proper coordination amongst Experts/faculties, coordinator (Administration and Technology), placement, finance and marketing groups. Employee counselling &… Show more ● Conceptualized and designed the Jaypee Hotels Training Centre● Talent Acquisition – (Campus and Off-campus) Manpower Planning, designing advertisements, job postingsand headhunting. Dealing with External Manpower Consultants. Coordinating & implementing Employee Induction Program Coordinating Employee’s Training Program. Ensure proper coordination amongst Experts/faculties, coordinator (Administration and Technology), placement, finance and marketing groups. Employee counselling & Grievance handling.● Incentives and other benefits Management. Leave and temporary duty management. Roster management● Employee Engagement Activities. Overall responsible for MT/HOT training program● Identification of Training Needs, designing and conducting intensive training programs on induction and orientation for new Joiners● Organizing technical training to up-skill / re-skill employees as and when the need arises to cater to the various organizational objectives., MDP’S, Induction Training, Technical Training & Behavioral/ Soft Skills● Employee Engagement & Satisfaction Surveys across the organization to improve and enhance employee. Satisfaction. ● Facilitate & streamline HR decision-making, re-orienting the entire function, making it more targets drivenand closer to field realities. Introduction of need-based & innovative policies and schemes. lent Acquisition & Retention Process, Organization Development.● Monitoring of Personnel System & Procedures & Statutory/Regulatory ComplianceSignificant Achievements:Winner of Appreciation award for successfully Conceptualizing and implementing the Jaypee Hotels Training CentreIntroduced Train the Trainer and Buddy Concept.Contributed in designing the PMS, Balanced Score Card.Introduced the Senior Executive Capability Development Program. Show less

Udaipur - Rajasthan & Faridabad - Haryana

● Food & Beverage Services, Food Production, Housekeeping & Front Office.● Hospitality Educator & Trainer Mentor ● Consultancy & Research● Visiting Faculty, Technical Expert and Examiner for UniversitiesSignificant Achievements:Designed Special Training programs for Economically Backward Students.Designed employable programs for the District Administration at the District Collectorate and Commissioner level. Introduced and popularised the concept of café /… Show more ● Food & Beverage Services, Food Production, Housekeeping & Front Office.● Hospitality Educator & Trainer Mentor ● Consultancy & Research● Visiting Faculty, Technical Expert and Examiner for UniversitiesSignificant Achievements:Designed Special Training programs for Economically Backward Students.Designed employable programs for the District Administration at the District Collectorate and Commissioner level. Introduced and popularised the concept of café / Takeaway and fine dining experience at various Cultural Festivals.Introduced functional developmental programs for Students & Trainees.First Certified Hospitality Trainer in the District Show less

New Delhi

● Improved average wine and alcohol spend per guest through curation, service training and hands-on. hospitality.● Developed ongoing training initiatives to improve beverage knowledge of serving employees.● Resolved customer complaints involving food or beverage quality and service.● Trained food and beverage service personnel, confirming staff to provide recommendations and answer.questions.● Enacted progressive disciplinary measures for staff, managed work zones and… Show more ● Improved average wine and alcohol spend per guest through curation, service training and hands-on. hospitality.● Developed ongoing training initiatives to improve beverage knowledge of serving employees.● Resolved customer complaints involving food or beverage quality and service.● Trained food and beverage service personnel, confirming staff to provide recommendations and answer.questions.● Enacted progressive disciplinary measures for staff, managed work zones and oversaw the opening and closing duties.● Interacted positively with customers while promoting hotel facilities and services.● Actively participated in ongoing customer service programs.● Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.● Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.● Created and deployed successful strategies to boost restaurant performance, streamline food prep. processes and reduce waste.● Led and directed team members on effective methods, operations and procedures.Significant Achievements:Integration of F&B Operations Staff Training.Manage Crisis.Sales & Marketing Show less

Srinagar Area, India, New Delhi

Hotels Operations and F&B Management● Gained knowledge of company policies, protocols, and processes.● Acted with integrity, honesty, and knowledge to promote the culture of the company.● Organized projects and contests to increase sales and encourage exceptional customer service.● Described products to customers and accurately explained details and care of merchandise.● Reviewed established policies and procedures to take on temporary leadership positions, motivate… Show more Hotels Operations and F&B Management● Gained knowledge of company policies, protocols, and processes.● Acted with integrity, honesty, and knowledge to promote the culture of the company.● Organized projects and contests to increase sales and encourage exceptional customer service.● Described products to customers and accurately explained details and care of merchandise.● Reviewed established policies and procedures to take on temporary leadership positions, motivate. employees and facilitate smooth operations.● Developed detailed plans based on broad guidance and direction.● Launched quality assurance practices for each phase of development.● Assisted in organizing and overseeing assignments to drive operational excellence.Significant Achievements: Best Trainee Award Show less

B.Com, Commerce

Sports , Debates.

Fellowship, Human Resources Management

Activities and Societies: Deepen HR knowledge, skills & applications HR process application on real time basis, Research and Industry.

Master Of Science (Msc), Hospitality Administration/Management, First Division

Industry Insight , knowledge and Skill up gradation in Hospitality.

Fellowship, Human Resources Management/Personnel Administration, General, Honours

Activities and Societies: HR evangelist. 1. Certified Compensation and Benefit Manager 2. Certified Performance & Competency Developer 3..

Mba, Management, First Division

Teaching , Counselling , Guiding students.

Hotel Management, Hospitality

Activities and Societies: Hospitality Management Team, Catering Committee, Sports , Cultural Committee. Study and practise Hospitality.

Xii, Commerce

Activities and Societies: Music, Drama, Sports and Quiz. National Level in Kho-Kho, Regionals Level - Volleyball, District level.

High School, Commerce, A

Activities and Societies: National Level in Kho-Kho, Regionals Level - Volleyball, District level - Athletics, School Captain - Football.