Bhaskara Rao

Bhaskara Rao Email and Phone Number

Service Delivery Leader @ Teleperformance
paris, île-de-france, france
Bhaskara Rao's Location
Delhi, India, India
Bhaskara Rao's Contact Details
About Bhaskara Rao

A seasoned leader with extensive experience in multiple areas of the business including service delivery, P&L Management, Solution Designing, WFM, MIS, Strategy. Experience includes advising clients/prospects on their transformational initiatives, implementing and managing them.I have handled various verticals including Customer Care, Billing Support, Tech support, Back Office, Financial Services, Tele Sales, Order Processing, and E-mail Support. I have a lot of experience in handling Telecom and BFSI projects over various capacities in various companies. I have handled voice (both inbound and outbound), e-mail support and chat support for Telecom and outbound and back office for BFSI.I have the experience of leading large teams over multiple locations and managing both performance and P&L responsibilityl.Specialties: People Management, Performance Optimization, Profitability Management, RFP Support, WFM, Six Sigma, COPC

Bhaskara Rao's Current Company Details
Teleperformance

Teleperformance

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Service Delivery Leader
paris, île-de-france, france
Website:
teleperformance.com
Employees:
99624
Bhaskara Rao Work Experience Details
  • Teleperformance
    Vice President Operations
    Teleperformance May 2024 - Present
    Jaipur, Rajasthan, India
    View
  • Frontizo Business Services Private Limited
    Operations Leader
    Frontizo Business Services Private Limited Aug 2021 - Feb 2024
  • Hgs - Hinduja Global Solutions
    Business Leader
    Hgs - Hinduja Global Solutions Jan 2019 - Jun 2020
    Mumbai Area, India
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  • Concentrix
    Delivery Project Executive
    Concentrix Apr 2016 - Mar 2018
    Gurgaon, India
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  • Eclerx
    Business Head
    Eclerx Aug 2013 - Mar 2016
    Chandigarh Area, India
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  • Sutherland Global Services
    Director - Operations
    Sutherland Global Services Oct 2010 - Aug 2013
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  • Sutherland Global Services
    Sr. Program Manager
    Sutherland Global Services Sep 2009 - Oct 2010
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  • Serco Bpo
    Sr. Manager - Operations
    Serco Bpo Jun 2007 - Sep 2009
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  • Serco Bpo
    Manager Operations
    Serco Bpo Jun 2005 - May 2007
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  • Convergys
    Team Leader - Operations
    Convergys 2003 - 2005
  • Ge Capital
    Process Associate
    Ge Capital 2000 - 2002
    View

Bhaskara Rao Skills

Service Delivery Workforce Management Offshoring Performance Management Strategy Operations Management Bpo Management Leadership Six Sigma Telecommunications Mis Analytics Transition Management Outsourcing Strategic Planning Call Centers Crm Team Management Vendor Management Copc Business Analysis Process Improvement Sla Customer Satisfaction Employee Engagement Customer Relationship Management

Bhaskara Rao Education Details

  • Institute Of Hotel Management
    Institute Of Hotel Management
    Diploma In Hotel Management

Frequently Asked Questions about Bhaskara Rao

What company does Bhaskara Rao work for?

Bhaskara Rao works for Teleperformance

What is Bhaskara Rao's role at the current company?

Bhaskara Rao's current role is Service Delivery Leader.

What is Bhaskara Rao's email address?

Bhaskara Rao's email address is bh****@****erx.com

What schools did Bhaskara Rao attend?

Bhaskara Rao attended Institute Of Hotel Management.

What are some of Bhaskara Rao's interests?

Bhaskara Rao has interest in Children, Environment, Education, Poverty Alleviation, Human Rights, Animal Welfare.

What skills is Bhaskara Rao known for?

Bhaskara Rao has skills like Service Delivery, Workforce Management, Offshoring, Performance Management, Strategy, Operations Management, Bpo, Management, Leadership, Six Sigma, Telecommunications, Mis.

Who are Bhaskara Rao's colleagues?

Bhaskara Rao's colleagues are Savannah Mitton, Ny'la Miller, Manu Sharma, Amanda Silva Santos, Julian Jao Cyril, Gigi Overton, Haneen Alghadban.

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