Bhaskar Gupta Email & Phone Number

Gurugram, Haryana, India

• Passion for data-driven decision-making combined with leadership and technical skills • Proven track record of leading data analyst teams and ensuring accuracy and quality of data analysis• Extensive experience handling complex data and providing actionable insights to drive business decisions• Expertise in data visualization, statistical analysis• Proficient in advanced data analysis tools and technologies such as Python, SQL, Excel, and PowerBI• Strong leadership and communication abilities for effective team management and collaboration with cross-functional stakeholders• Ability to prioritize tasks, set realistic deadlines, and ensure timely delivery• Implemented GitHub for data analytics team: enhanced version control, collaboration, reproducibility, and integration with data tools

Gurugram, Haryana, India

• Collaborated with project owners to identify and automate key reporting needs, streamlining processes and reducing manual effort. Created customized reports for clients to provide actionable insights.• Maintained strict data accuracy standards for all reports shared with stakeholders, cross-checking data sources and validating calculations to ensure reliable results.• Provided strategic guidance to stakeholders based on data insights, identifying areas for improvement and recommending tactics to optimize business performance.• Conducted in-depth analysis of data trends and presented findings to stakeholders, providing actionable recommendations to drive business growth and achieve competitive advantage.• Actively participated in requirements meetings and data mapping sessions to understand stakeholder needs and ensure data accuracy and reliability.• Produced detailed monthly reports using advanced Excel spreadsheet functions, incorporating custom charts and tables to visualize complex data relationships and trends.• Evaluated competitive environments and assessed current strategies, leveraging data insights to recommend changes and improve overall business outcomes.

Gurugram, Haryana, India

• Identified customer needs and preferences through surveys, focus groups, and other feedback channels to inform business strategy and improve overall direction.• Conducted in-depth analyses of user behavior across multiple projects, leveraging data insights to optimize product design and development and achieve project goals.• Created detailed segmentation analyses using a variety of criteria to better understand customer segments and target them more effectively with personalized marketing strategies.• Analyzed key business performance metrics, such as revenue and customer acquisition costs, to identify factors driving results and recommend changes to improve overall business outcomes. Presented findings to senior management to inform strategic decision-making.• Maintained up-to-date policies and procedures in compliance with company and industry regulations, ensuring a culture of accountability and consistency throughout the organization. Regularly reviewed and updated documentation as needed to reflect changes in best practices and regulations.

Gurgaon, India

• Demonstrated subject matter expertise in both unsecured (credit cards, personal loans) and secured credit (home loans, car loans, gold loans, etc.), with a focus on legal portfolios. • Oversaw portfolio management and guided assigned teams in organizing marketing campaigns to maximize output and performance for special segments of customers based on portfolio segmentation. • Fostered open communication and collaboration with different verticals to drive continuous improvement efforts aligned with company goals and objectives. • Provided comprehensive training to new employees, sharing insights and best practices to drive performance and ensure consistent quality standards. • Managed portfolio churning and funneling for different banks’ assets (unsecured and secured), leveraging data insights to optimize business outcomes. • Established and implemented policies and systems to ensure accurate and timely collections on all customer accounts, maximizing efficiency and minimizing risk. • Maintained strict adherence to company policies and procedures, ensuring regulatory compliance and consistency across all operations. • Spearheaded a project titled “Call of Fame,” an employee recognition initiative honoring the best call of the month based on analyst nominations.

Gurgaon, India

• Conducted thorough creditworthiness evaluations by analyzing CIBIL, Experian, Crif Highmark, and Equifax reports, gathering key insights.• Determined the risk of default based on region or work organization, leveraging data insights to identify potential challenges and opportunities for risk mitigation.• Analyzed default trends by age group or product type, identifying patterns and trends to inform business strategy and drive performance.• Conducted in-depth analysis of probability of repayment, leveraging comprehensive data sets and advanced analytical tools to identify opportunities for optimization and risk mitigation.• Evaluated credit data and financial data of customers to determine the risk of default, combining qualitative and quantitative insights to make informed decisions and drive business success.

Gurgaon, India

• Drove sales of savings accounts for leading financial institutions including IDFC Bank, Kotak Mahindra Bank, DBS, IndusInd, and more, exceeding targets and driving business success.• Developed a deep understanding of customer needs and preferences regarding savings, leveraging insights to inform sales strategies and drive customer engagement.• Demonstrated expertise in articulating the benefits of having a savings account, educating customers on the value proposition and driving successful outcomes.• Built strong relationships with customers, leveraging deep industry knowledge and expertise to build trust and credibility and foster long-term loyalty.

Noida, Uttar Pradesh

• Demonstrated expertise in understanding customer needs and preferences regarding online advertising, leveraging insights to inform sales strategies and drive customer engagement.• Analyzed the digital advertising needs of clients, identifying key opportunities for optimization and growth to drive business success.• Developed custom presentations showcasing the benefits of digital advertising for each client's unique business needs, effectively communicating value propositions and driving successful outcomes.• Collaborated closely with customers to identify and address pain points and challenges, building trust and credibility and fostering long-term loyalty.

Gurugram, Haryana, India

As a Server Administrator, I am responsible for the smooth operation and maintenance of servers, ensuring optimal performance and uptime. My duties include configuring, monitoring, and troubleshooting server hardware and software, managing user accounts and access controls, and implementing security measures to protect against unauthorized access and data breaches. I also collaborate with other IT professionals and stakeholders to design and implement server solutions that meet the organization's needs and align with industry best practices. Additionally, I keep up-to-date with the latest technologies and trends in server administration to continuously improve and optimize the organization's server infrastructure. My skills include proficiency in server operating systems, virtualization technologies, storage systems, networking, and security

Delhi, India

I am skilled in managing and maintaining the desktop systems and infrastructure of an organization. I possess expertise in diagnosing and troubleshooting hardware and software issues, installing and configuring software applications, and ensuring the smooth operation of the desktop environment.My experience also includes managing and maintaining network printers, scanners, and other peripheral devices. I am proficient in using desktop management tools such as SCCM and Active Directory to manage desktops and users. I have experience in creating and maintaining system images, deploying software, and providing technical support to end-users.As a Desktop Engineer, I prioritize the security of the desktop environment and have experience in implementing security policies, software updates, and patches. I also possess strong communication and interpersonal skills, enabling me to provide excellent customer service and technical support to end-users.

Mba, Accounting And Finance

Activities and Societies: I was given the honor of starting the Achievers Corporate Social Responsibility (CSR) cell, where I spearheaded.

Bachelor Of Commerce - Bcom

As a Bachelor of Commerce (BCom) graduate, I possess a strong foundation in accounting, finance, economics, and business management. My.