• A total of 25+ years of overall experience having worked across Light Engineering Industry, IT Enabled Services, IT Service Management, Organization Change Management and Business Process Transformation Consulting• Handled Operations Management in Manufacturing and Service Delivery through large teams in the IT and ITES sectors• Certified Six Sigma Black Belt, Lean Practitioner, ITIL foundation certified, certified internal auditor for ISO 9001:2000• Proficient in Quality Management, Business Process Transformation and implementation of Global Quality Standards like ISO standards, COPC etc, Risk Management, Information Security and Business Continuity• IT Service Management assessment and improvement and Business Process Transformation consulting practice for customersSpecialties: • Implementation of Strategic plans - Business Process Transformation, Organization Change Management, Business Process Excellence Framework design & deployment• Business Process Delivery and Improvement. Business Process Analysis and Consulting. Quality System design & deployment• Training and deployment of Lean, Six Sigma from a non-existent state. Handling Global teams
Listed skills include Implementation Of Policies, Service Delivery, Business Process Excellence, Team Management, and 43 others.