Dharmendra Bhatia Email & Phone Number

Edinburgh, Gb

Edinburgh, United Kingdom

Edinburgh, United Kingdom

Key responsibilities:- Manage and direct the full test life cycle across all work streams- Perform Senior Stakeholder management- Define test approach required to deliver all testing activities across the programme- Create and maintain programme level estimates for all testing activities for the programme- Build highly capable test execution team across programme- Work in partnership with programme manager to ensure connected work streams can be delivered in harmony.- Overall accountability for the delivery of all levels of testing for all work streams- Mentor both Test managers and test coordinators in all aspects of managing testing related subjects- Provide direction, leadership and effective decision making for all levels of testing, in particular supporting Test managers in their decision making process- Provide regular reporting to Programme managersKey Achievements:- Successfully managed the test delivery of system testing, Integration testing and UAT.- Drafted and Agreed with business, the programme test approach for migration of customer and associated attributes from legacy systems to target platform- Successfully managed the delivery from 3rd parties into testing and helped programme “Go-Live” within challenging timeframe and under tremendous cost pressures

Crossflatts

Key responsibilities:- Transition Quality Assurance function to HCL GB and run the function with improved levels of service, governed by agreed SLA & KPI- Programmes worked on: Mortgage Credit directive, Help to Buy, Mortgage Guarantee Scheme, Office & Applications migration and a NDA programme- Review and revise organisation level test strategy to bring it inline with revised Business requirements and implement the same across all test phases (UT, SIT, UAT, V&P and OAT)- Ensure that new service administers the existing Test processes across all test phases (UT, SIT, UAT, V&P and OAT)- Create test plans, estimates, resource profiles, traceability matrix & End of test report and subsequently obtain approvals- Review RTVMs, test scenarios & test cases to ensure appropriate coverage of requirements- Work with IT Security to obtain data waivers to use data at offshore delivery unit- Ensure suppliers met delivery dates for release documentation into testing- Review technology partner’s performance against the defined SLA and KPIs and report to key stakeholders like Testing Services manager and Head of IT- Be first point of contact for the external audits.- Monitor test process closely by facilitating weekly meetings with the Test Managers- Facilitate defined quality gates with all interested parties- Define the approach and roadmap to move deliveries from current waterfall to Agile Scrum methodology

Edinburgh, United Kingdom

• Setup Test CoE and Process Assurance function• Delivery using SCRUM methodology• Responsible for test strategy and review of test plan, test cases etc.• Resource demand and supply management• QA, Quality gates, UAT• Capacity planning and reporting of the testing resources and utilization• Recruiting test resources, line management, career development and training

London, United Kingdom

Key responsibilities:- Lead a team of 58 to deliver a $5 million NDA billing programme- Co-ordinate requirements gathering with a team of Business Analysts and Business Owners- Lead “As Is” and “To Be” business process design, solution design and requirements to conclusion and collaborate with customer, invoice and Legal work streams to Validate/Approve end to end journey before passing business requirements to the technology suppliers to evaluate requirements- Lead the high performing team (team included business owners, business analyst, architects, developers and testers) to successful delivery of the end product- Collaborate with Business process team and the training team to build the user manual and training guide for end users. This was done in tandem with the design and development phases- Creation of traceability Matrix, test strategy, project schedule, sign off document- Review of test artefacts like test plans, test cases, test scripts and end of test report.- Participate in defect triage and take the defects to closure- Stakeholder management - RAID and Change managementKey Achievements:- Planned, monitored and managed delivery of agreed work products for a circa £ 3 million NDA programme.- Created an excel macro template to create a traceability between business processes, requirements and functionalities of COTS product to arrive at potential enhancements to the COTS product. This template was very useful to drive the design workshops and was very highly appreciated by Programme stakeholders of Visa Europe.- Impeccably managed risks, issues, resources (11 direct reports) to ensure smooth operations and timely deliverables.- Praised for fantastic stakeholder management and pragmatic & creative delivery mechanisms

London, United Kingdom

Key responsibilities:- Review / Analyse metrics across Quality Assurance (QA) function- To assist LGB in becoming “Best In Class” Quality Assurance (QA) Organization by providing lead indicators on Critical metrics- Provide LBG Sr. Management & Business a quantifiable progress update on top 10% of the programs- Establish project management and governance driven by metrics- Working with projects following waterfall and agile (Scrum methodology)Key Achievements: - Quality metrics were collated, reviewed for circa 360+ projects with the help of delivery assurance team- A total of 160+ unique data points are captured for every project (100+ weekly & 60+ Monthly) resulting in generation of 18 MIs across three main MI categories i.e., On-Time, On-Budget, Quality and Quality Assurance (QA) Effectiveness- Different levels of MI were produced to inform varied levels of audience including CXO (IT board), Quality Assurance (QA) Sr. Management and Quality Assurance (QA) Governance- This role assisted in forging strong professional relations with number of project/programme contacts, business sponsors & stakeholders

Edinburgh, United Kingdom

Key responsibilities:- Responsible for delivery of key programmes: e-channels, loan migration and complex customer programme - Each programme was very critical as they integrated with several other business units within the bank- Creation of test approach and test strategy- Work with business stakeholders and provide walkthrough of test strategy and test plan with a view to obtain sign off- Work with business to clarify requirements and keeping them up to speed on the progress.- Create Test execution schedule and co-ordinate with multiple testing teams (ST / SIT / NFT) from multiple platforms (Customer, Payments etc.) to understand progress and highlight blockers impacting project delivery- Review test scripts and obtain sign offs from SMEs.- Defect management and test metrics reporting- Create and maintain programme RAID log and raise effort, cost, schedule and scope related changes with the change manager- Own project finances including finance forecasting- Capacity planning and reporting of the testing resources and utilizationKey Achievements: - Recognised at Senior management level for consistently delivering all projects/programmes to deadline, scope, quality and budget constraints - Impeccably managed risks, issues, resources to ensure smooth operations, timely deliverables and cost effectivenessAchieved all targets to deadline & best practises via appropriate delegation of responsibility and organisation of schedules

Edinburgh, United Kingdom

Key responsibilities:- Design and Implement the test strategy- Define and agree test plans, defect management, Incident management and Environment management Strategy in collaboration with the business, environments and 3rd party delivery teams- Define quality gates and review them with appropriate stakeholders- Lead the functional, non-functional, test data and test environment teams to successfully test the migration suite that is designed and developed to migrate commercial customers, related transaction, accounts and credit risk related information- Participate with business in Release based Critical business testing, equivalent of UAT.- Be an integral part of defect triage and ensure the defects are fixed in order of defined priorities- Create, publish and join status reporting calls with key stakeholders like Release director, Programme manager and Delivery Service Manager- Manage RAID log, changes, escalations and test issues by proactively engaging with the Technical Team Leads and Stakeholders.- Own project finances including finance forecastingKey Achievements: - Handpicked as Programme test lead for one of the largest data migration programmes based out of the UK and India- Business critical migration delivered successfully with zero defect leakage into production- Appreciated by integration release director for my ability to challenge and keep the momentum going

Edinburgh, United Kingdom

Programme: Faster Payment SystemPeak Team Size: 10.• In-charge of overall defect management (including 3rd party defect management) and test environment delivery for multiple releases of the programme.• Define and agree defect management, Incident management and Environment management Strategy.• Responsible for reporting and monitoring of day to day defect progression and environment availability.• Change Management.• Interface with business, development and testing team for requirement analysis and query resolution.• Responsible for driving process improvements through metrics.

Edinburgh, United Kingdom

Programme: Test Management OfficePeak Team Size: 2.Engagement: HBOS• Responsible for developing a holistic test management framework to deliver following benefitso Reduced total cost of quality by bringing in continuous process improvement driven by metricso Shorten time to marketo Centrally manage operational risks, issues and dependencies.o Coordinate testing through all phases of SDLC.o Implement governance processes and metrics.o Centralised Knowledge managemento Centralised contract management (SoWs and CRs)

Chennai Area, India

Engagement: Novartis Consumer HealthPeak Team Size - 30

Chennai Area, India

Engagement:7-ElevenPeak Team Size - 16

Chennai Area, India

Engagement:The Schwan Food CompanyPeak Team Size: 58

Chennai Area, India

- Preparing Test Plan- Preparing Test artifacts like Test Scenarios, Test Cases, Test Scripts- Peer Reivews of Test artifacts- Test Execution- Defect Triage

Bachelor Of Engineering (B.E.), Computer Science, First Class

Activities and Societies: B.E Computer Science and Engineering B.E Computer Science and Engineering

Diploma In Computer Technology, Computer Science, Distinction

Activities and Societies: Diploma in Computer Technology Diploma in Computer Technology