Revolutionizing Recruitment through A.I.

- General Administration- Business Development

- General Management- Business Development

We are inventors at heart and our vision is to create best-of-breed technology in the A.I. and Robotics space. Leveraging custom algorithms, software, and concepts, we are delivering the next generation of A.I. that integrates with voice, vision, speech and data platforms to deliver seamless, humanlike experience to our clients and their end-users thus helping clients automate their key processes, increase efficiency and save both, time and money.

We are a team of professionals looking to improve how people learn. We believe excellence comes from practice & we strive to give you the tools to help you become not only a pro, but to become exceptional. We have over a decade of IT and Soft-Skills training experience both in the classroom and through remote / online mediums. We understand the challenges a learner faces when attempting to learn a new concept through non traditional education mediums.Our two key commitments to our clients have always been our Focus on Content Quality and our Commitment to providing our learners with The Best Computer Based Training Experience ever! Call us today to see how we can help you provide on-demand IT Training to your staff that will help them become more productive in their roles.

Part of a JBoss to Websphere ESB upgrade initiative. Created technical requirements and data flow specifications by reverse engineering current interfaces.

Worked as a consultant at The Jonah Group, supporting major IT initiatives at Blue Care Network.

Technical Business Analyst engaged in SalesForce CRM implementation for Wealth Management Group

ESAS is a technology Center of Excellence within the bank that creates and manages Enterprise Shared Application Components and Platforms for: ESB – Enterprise Service Bus based on DataPower, WebSphere ESB and WebSphere Service Registry and Repository BPM – Business Process Management based on Pega PRPC EDM – Enterprise Document Management (Document Ingestion Service based on Kofax and Document Manager Service based on FileNet P8)

Acting as the single point of contact for Microsoft's Small, Medium sized and Partner segments (SMS&P) for Data Insight / Analytics and Reporting needs.Day-to-day responsibilities include:Collaborating with Marketing & Sales teams to capture requirements for new data analysis / reporting solutionsCreating reporting dashboards and automated Business Intelligence solutions to provide product marketing insightsMigrating existing (localized) analytics and reporting solutions to Microsoft's centralized global Analytics platformSupporting end users with training / support issues with downstream (end user) tools & applicationsKey Projects Summary:COMPASS - is an in-house BI & reporting tool that aggregates Microsoft's product sales data across various revenue divisions, calculates product penetration and cross-sales opportunities and incorporates propensity sales models, in order to provide the sales teams with a unified data insight and reporting solution.The project mandate was to replace the old COMPASS refresh process, which included manual extraction and processing from six different native data sources with a new ETL process, migrate the data and platform to Microsoft's new global analytics infrastructure and updating and creation of various sales reports in Excel and SSRS. HighlightsProject was successfully completed 3 months prior to the estimated completion dateThe COMPASS refresh process now takes only 3 hours to run as compared to the 2 weeks it previously required. It is also now a push button process with very minimal user input requiredThe new infrastructure is capable of serving ad-hoc reports thereby enabling Sales team to effeceinty plan and target potential cross-sales opportunities.

CLIENT: MICROSOFT CANADA As an integral part of the Microsoft CRM group, led a team of two business analysts supporting the marketing communications and campaign operations teams based at the Microsoft office in Mississauga. Day-to-day responsibilities included:Gathering and clarifying requirements for new initiatives and enhancements to existing system from various stakeholders via client interviews, JAD sessions and process walkthroughs, in collaboration with key stakeholders from campaign operations and marketing communications teamsManaging day-to-day technical issues regarding data flows between Microsoft's data acquisition systems and the backend data marts and identifying quick fixes and workarounds to restore normal service operation as quickly as possible and minimize the adverse effect on business operationsCreating and maintaining project artifacts such as Business Requirements Document, Use Case specifications, process flow diagrams, Activity and Sequence diagrams and test cases.Managing overall data quality assurance and recommending enhancements to existing data acquisition and storage processes.Coordinating work of onsite employees and offsite vendors to meet deadlines, budgets, and client demands and providing situational leadership to motivate individuals.Acting as the single point of contact between business and solutions development teams, working closely with stakeholders to ensure all requests are identified, prioritized, assigned and included on the project road map.Managing Client Acceptance Testing (CAT) & system testing, leading triage sessions with external vendors and solutions development teams to resolve critical issues and providing regular and ad-hoc status reports to key stakeholders.Creating user & system documentation, conducting training session and providing ongoing support to users across the CRM group. Key Projects Summary

Analyzed market feedback data, elicited requirements and developed use case specifications for new product featuresConducted feasibility studies for new projects, created project proposals and performed quality control on the deliverablesActed as liaison between the development team, OEM (Verifone, Keycorp) and Alliance partners (TD Bank, Desjardins and American Express)Tested hosted payment solutions, new product features and signed off on deployment and upgrade releases.Ensured that all product solutions currently under development were Smart Chip enabled and complied with Interac Debit specificationsSupported sales team activities and client relationship building by providing product demonstrations, and conducting product training for new and existing clients (mid-market and corporate).