 Greeted and interacted with customers in-person and on the phone effectively and helped them get the best products according to their budget, marketing needs and other requirements  Managed customer accounts like West Coast Robotics, Pharmasaves, Grey Tide Tattoos, MQHS, Hunter Helicopters, Reimer Hardwoods, Pacific Dairy to name a few Interacted with suppliers to get the latest products on board for customers Responded to enquiries and corresponded with customers and suppliers via emails in a timely manner Prepared and sent quotes to customers and purchase orders to vendors along with creating invoices and taking payments Communicated and coordinated with different departments to ensure orders are being prepared as per customer’s specifications and are being dispatched on time with top notch quality Set up and maintained manual and computerized information filing systems Maintained office supplies inventory & researched and ordered samples for customers and showroom Answered telephone and electronic enquiries and relayed telephone calls, messages and emails Assisted in organising the display in the showroom and price out products  Solved problems effectively and efficiently by thinking out of the box when required

 Prepared a marketing plan to re-introduce the brand on Instagram and Facebook Strategized, created social media posts, wrote captions and posted content Designed and ran sponsored ads by narrowing down a target market and focusing on a call of action to bring about activity on the account or appointments in this case Set KPIs and reviewed them regularly with the owner and the team Made necessary changes to the plan as and when required

 Prepared a marketing plan to put out the brand on Instagram and Facebook  Wrote product descriptions and worked on blog articles related to interior designing and latest trends  Edited and cleaned pictures for media promotion Assisted in website designing and created graphics for the website

-  Conduct literature reviews from news articles-  Collect and analyse data-  Prepare notes and summaries-  Write and edit materials for publication and presentation.-  Meet with faculty supervisor on regular basis to maintain ongoing communication regarding the quality of the work

 Represented and marketed University of The Fraser Valley Scheduled and coordinated student navigator program visits for prospective students  Educated and liaised with students and parents while giving them campus tours Communicated important information and answered questions effectively Responded to enquiries via email Performed miscellaneous job-related duties as assigned

 Drove sales through customer engagement, suggestive selling, and sharing product knowledge  Exceeded my $420 daily sales target 90% of times with my highest sale being $940 per day Responded to customer’s questions to provide outstanding customer service Assisted with inventory and stocking merchandise Kept clientele informed by notifying them about latest promotions and offers

 Greeted customers, recorded orders, and served food and beverages with a positive and helpful attitude, including answering questions about the menu Inputted orders into a point-of-sale system and accepted and calculated payment Handled and resolved guest’s concerns and complaints calmly and professionally

 Liaised with businesses and business owners to negotiate sponsorships and/or donations Convinced and collected three $50 gift cards from Montrose&George and David’s Tea as well as a gift hamper from David’s Tea  Established, nurtured and fostered relationships with new and existing sponsors  Kept track of all interaction through email, phone and visits Assisted with UFV Alumni Open Fundraiser planning and operations on final day Managed event set-up, tear down and follow-up processes

 Developed and maintained relationships and provided assistance and support to first-year students (focused on a smooth transition, acclimation, and a sense of belonging) Served as a positive role model Hosted student support sessions to help and advise in academic and non-academic matters Assisted students with skills like scheduling, group work, etc Provided detailed feedback to supervising professor

 Developed and maintained relationships and provided assistance and support to first-year students (focused on a smooth transition, acclimation, and a sense of belonging) Served as a positive role model Hosted student support sessions to help and advise in academic and non-academic matters Assisted students with skills like scheduling, group work, etc Provided detailed feedback to supervising professor

 Represented and marketed UFV India exchange programs through Qbiz in 50 different schools across in North India over a period of 4 months Planned and executed trips and quiz events along with visiting students from UFV Canada Arranged, maintained and tallied office supplies including quiz booklets, stationery, posters, UFV prospectus, visiting cards, answer keys etc Liaised with students and teachers in-person and over the phone Established and nurtured long-term relationships with high-school Principals and Faculty Worked quickly to address and resolve issues

- Create 'Standard of Procedures' for that branch - Design the 'Mentorship Program' - Interact with clients and record customer testimonials - Perform other job-related tasks