Developed GenAI-enabled data analytics platforms for the manufacturing industry. Handled product vision and strategy. Conducted research to understand pain points and market needs. Designed and presented MVPs using strong technical background. Built relationships and led high-level discussions with stakeholders and potential investors to attract funding.• Developed an innovative platform for IIoT/IoT and time series data analytics; product insights enhanced equipment efficiency by up to 20%.• Designed and executed go-to-market strategy with effective lead generation.

Oversaw product strategy for a portfolio of data management solutions and IIoT/IoT platform for the Manufacturing Industry. Set strategic direction for a cross-functional leadership team of 4. Drove product development lifecycle from concept to launch. Reported to COO and worked directly with CEO/CTO and CRO.• Achieved user traction and $1M+ in ARR by refining go-to-market and pricing strategies based on multi-channel market research.• Increased contract renewals by 25% by introducing innovative APIs in database products; portfolio worth $10M+.• Established agile development processes, modernizing product management to boost efficiency.• Partnered with engineering and sales on company-wide initiatives to enhance product offerings.Responsibilities:Established the product management function, processes, and tools. Guided the team on product discovery and research-based development.Identified the ideal customer profile (ICP) and key industry focus. Led a team of cross-functional leaders, oversaw the core product team, and managed daily product activities including backlog grooming, prioritization, retrospectives, customer demos, and roadmap creation.Led IoT/IIoT product teams, working with manufacturing companies on their Industry 4.0 journey to derive insights from machine data.Developed the vision, strategy, and roadmap for IIoT/ IoT Edge Computing Database, MQTT Brokers, and IIoT Hub.Focused on customer and market needs to drive product-led growth.Led market research and persona creation for B2B edge computing products.Developed IIoT protocol (Modbus, OPCUA, MQTT, Ethernet/IP, and PROFINET) conversions and integration hub products to accelerate innovation in the manufacturing industry.

Managed product strategy, vision, and roadmap for customer-facing software applications in the solar energy field. Leveraged data-driven insights to optimize operations, increase brand awareness, reduce costs, and scale products. Collaborated with the executive team to prioritize initiatives with measurable business impact. Reported to CTO; interfaced with other C-level executives.• Generated $600K in annual revenue by developing a new referral tool that increased customer referrals (4% to 10%).• Tripled active users and boosted app store ratings (1.8 to 3.2) within 18 months in the role.• Reduced customer care costs by 20%, saving $1.5M annually, by implementing app-based self- service features catered to market needs.• Led data engineering team to build the app’s new data infrastructure and pipeline; provided support through hands-on mentoring and high-level direction.• Tapped to build the company’s first product management system and train cross-functional leaders on effective product management.ResponsibilitiesLed cross functional team to bring solar panels to life for customers by providing ways to visualize and interact with solar panels, batteries, and inverters.Enabled understanding of solar production, home energy usage, storage, and consumption patterns, and provided data insights for efficient energy use.Led efforts to create a data platform providing valuable insights to customers, increasing energy efficiency.Developed product strategy for apps/web products, aligning with business strategy and industry policies.Conducted competitive research and gathered customer feedback to understand the industry landscape and create leading products.Analyzed data to tell a story, created products, and tracked success using KPIs and metrics.Mentored and coached product teams on best practices, prioritization, and product strategy.

Developed and launched new digital payment solutions for small and medium businesses. Successfully delivered roadmap initiatives by developing user stories, managing KPIs, and tracking metrics. Used market data to inform business decisions and capture new revenue streams. • Launched a mobile payment and Top Up platform, resulting in 20K new merchants and $2M in ARR.• Executed effective go-to-market strategy via data-driven pricing and targeted marketing campaigns.• Oversaw platform infrastructure and upgrades; mentored the engineering team to prioritize a unified user experience that met customer needs and reduced complexity. ResponsibilitiesDeveloped product roadmap, strategy, and business cases. Implemented payment solutions for PayClip in B2B, B2C, and C2C segments, including social payments, Top Ups, bill payments, and digital wallets.Applied Jobs to be Done (JTBD) theory to understand customer needs and problems, then developed products and features to meet these needs.Created Product Requirements Documents, Use Cases, and User Stories for the engineering team. Defined requirements for MVP and designed front-end UX for mobile apps and web applications.Worked with the UX/research team to collect user research data, develop low-fidelity and high-fidelity designs, present findings, and gain management approval for proposed initiatives.Used Periscope data analytics to understand product and user data, assess product performance, and prioritize feature development.Managed product launches through the entire development lifecycle, including discovery, prioritization, design, development, user acceptance testing, pilot testing, and launch.Collaborated with the architecture team to define APIs-based product architecture and data flow. Proposed cloud infrastructure solutions using AWS, NoSQL databases.Communicated product roadmap, project status, and issues to finance, operations, executive management, and other stakeholders.

Develop customer-facing features and improve internal processes for an e-commerce retailer.•Reduced customer calls by 15%, with better return workflow and improved “My Account” page.•Decreased tax discrepancies by 20% through integration with tax processing systems.Responsibilities: Wrote detailed Product Requirements Documents (PRDs) to define user personas, user journeys, use cases, user stories, and product requirements. Successfully planned and managed the implementation of features.Identified key customer segments and created and executed an online marketing strategy for each segment.Used MicroStrategy and Teradata Express Studio to query the data warehouse and create reports to understand patterns of calls to customer service. Initiated projects to automate interactions between customers and Overstock.com.Conducted customer and market research, analyzed data to identify self-serve needs for customers, and assessed the marketplace and competitor landscape.Calculated IRR and NPV to determine ROI and the value delivered for the products/APIs created.Researched new product ideas, communicated the product roadmap, and launched products as scheduled.Created mockups and design documents with internal design teams, and performed user testing with a minimal viable product (MVP).Monitored the performance of the product using customer feedback and tracked revenue and profitability using various metrics.

Led a team of 8 to develop customer-facing payment/ fraud detection features and improve software development processes for e-commerce.• Shortened the time to introduce new payment methods by 66% through an API-based platform.• Reduced fraud orders by 40% through advanced fraud detection systems. • Cut customer care calls by 10% by upgrading return workflows and the customer account page.• Decreased tax discrepancies by 20% through integration with tax processing systems.• Built infrastructure to make Overstock the first e-commerce website to accept cryptocurrency.Responsibilities:Implemented payment methods such as credit cards, PayPal, Apple Pay, Bitcoin, and Klarna by integrating third-party payment APIs provided by payment processors.Defined algorithms and rules for fraud detection and integrated with SaaS solutions provided by Accertify and Identify Mind for fraud detection and prevention.Using core Java, RESTful Web Services (JAX-RS), Hibernate, Maven, and WebLogic JMS queues on Tomcat Application Server. Worked with Unix OS and Oracle databases.Monitored the performance of payment methods and fraud solutions by tracking KPIs, including conversion rates, fraud rates, payment method adoption, successful/ unsuccessful authorizations, and order sizes.

Led team of 10 test engineers to implement test automation, improving testing efficiency by 30%.Clients Worked For: American Family Insurance, and WEA Health Insurance • Worked on Underwriting Predictive modeling project to improve underwriting results for Insurance policies by applying the predictive models and Business Intelligence on the existing data.• Leading the team of Software engineers, who came from various cultural backgrounds and age group.• Leading the gamut of tasks including project planning, scoping, effort estimation, tracking, client communication & presentation. • Coordinating with business Users/ SMEs to understand and document the business requirements. • Negotiated for the best team members and allocation of other resources for the project to ensure implementation of project plans within pre-set budgets and deadlines.• Created estimation model for the software projects, ensured all artifacts complied with corporate SDLC Policies and guidelines.• Employing project management methodologies and MS Project to create the project schedule and delivery milestones.• Ensuring effective change management occurs throughout the course of the project.• Tracking and mitigating the risks, manage client relations, managed competency assessment and development of team.• Ensured a high level of communication among the members of Business Analysis/Quality Assurance/ development team resulting in timely resolution of issues and thus able to achieve successful and on time delivery of the project.• Trained Marketing and underwriting team to use the Underwriting Predictive Model project.

Led a team of offshore developers and testers to timely deliver Healthcare Revenue Cycle Management Application with successful implementation across 5 big hospital systems in the USA.Clients Worked For: McKesson Corporation, WEA Insurance, and Agilent Technologies• Assigned to lead the project for a new client in healthcare sector and was responsible for hiring, training and evaluating team members performance.• Coordinated with cross-functional international teams distributed across various locations such as USA, Uruguay and India.• Controlling the quality and cost of deliverables by monitoring project scope and processes throughout the project’s lifecycle.• Identified, managed and appropriately escalated project risks and issues.• Proposed and implemented new IT solutions, tools and technology to the client to improve the quality of the project. Introduction of new tools reduced the time to deploy for new IT application by 25%, which helped to launch faster in the market.• Worked with the account managers to create the proposals to expand the business with the client. Meticulous planning and execution of the current project resulted in $270,000 follow-on project.• Successful growth of account from 5 to 25 resources. Received Customer Satisfaction Index greater then 90%.• Successfully Administered Onsite / Offshore Delivery Management for technical deliverables of projects; Reduction in cost due to offshore leverage and less strain on client’s project managers. • Setting up well-defined business processes and knowledge management framework resulting in reduction of customer backlog of issues/tickets.

Client Worked For: AT&T• Understanding and analyzing the project requirements, converting client requirement to technical requirement, Designing, developing and deploying the application.• Preparing the Test Plan and Test Cases and executing the Test Cases to ensure the quality of the project.• Participating in presenting the status reporting to the project Manager and status call with the US client (AT&T) on the progress of work.• Conducting the Perot Analysis to analyze the cause of the defects in the application and then taking the required application to improve the quality of the project.• Provided consultancy and implemented solutions to rewrite the project, which was delayed and was successful in bringing project on track from crisis.• Completed the project under pressure and time constraints in risk-taking environment. Negligible Post Implementation Bugs were detected. • Involved with mentoring and training the junior members of the team and conducting cross team functional and technical trainings.