Anchored at Allianz Services since June 2024, my role as a Senior Claims Associate merges IATA-certified travel and tourism knowledge with a solid foundation in zoology. Our team is committed to optimizing claims processes, a journey that began with enhancing customer service at Tech Mahindra and now focuses on the complexities of insurance claims.Recognized for excellence through multiple accolades, including the Spotlight Certificate of Appreciation, I apply creative problem-solving and meticulous attention to detail to improve customer engagement. Together, we're shaping a robust service model that not only upholds Allianz's distinguished legacy but also propels us forward in the ever-evolving insurance landscape.
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Senior Claims AssociateAllianz Services Jun 2024 - PresentPune, Maharashtra, India -
Customer Support AdvisorTech Mahindra May 2022 - May 2024UK Voice Support - Collections Process -
Executive - Channel SalesVeena World Jan 2018 - Oct 2019Vidyavihar, MumbaiKey responsibilities:📌 Coordinate and support Channel Sales partners for enquiry, bookings and post bookings. 📌 Verify the bookings and ensure accuracy of details. 📌 Support and assist Channel Sales Partners to achieve their target. 📌 Providing information to channel sales partner and guests about domestic and international holiday destinations over calls including Europe and America 📌 Assisting in solving pre-tour or on-tour queries, if any 📌 Till the time of their departure, ensure that timely intimation of changes, if any and response to their queries / doubts are taken care of. -
Sales AssociateWns Global Services Sep 2016 - Nov 2017VikhroliWorked in PRA, CRA & trained in MRA team in Scandinavian Airline (SAS).In Passenger Revenue Accounting, my responsibilities were:📌 Refunds: To verify information and norms to ensure the refundability of claims.📌 Sales: Conduct check on fare quoted, tax rules applied & penalties applied for prime as well as exchange ticket📌 Dunning: Manual Capturing of Unreported Sales information📌 Export Quality Assurance
Purvi Bhatt Skills
Purvi Bhatt Education Details
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Tourism And Travel Services Management -
K J Somaiya College Of Science & Commerce Vidyanagar Vidyavihar Mumbai 400 077Zoology/Animal Biology
Frequently Asked Questions about Purvi Bhatt
What company does Purvi Bhatt work for?
Purvi Bhatt works for Allianz Services
What is Purvi Bhatt's role at the current company?
Purvi Bhatt's current role is Senior Claims Associate.
What schools did Purvi Bhatt attend?
Purvi Bhatt attended Iata Training, K J Somaiya College Of Science & Commerce Vidyanagar Vidyavihar Mumbai 400 077.
What skills is Purvi Bhatt known for?
Purvi Bhatt has skills like Zoology, Microsoft Office, Tourism, Microsoft Word, Travel Management, Management, Social Media, Microsoft Excel, Trekking, Travel And Tourism, Amadeus, Amadeus Gds.
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