✅ Spearheaded a strategic expansion endeavor in Goa, achieving a state of operational balance and sustainable profitability.✅ Offered invaluable support, demonstrating steadfast unity and timely assistance.

✅ Initiated the founding of Crazy Roots LLP, assuming a mentoring role of utmost excellence. Demonstrated resolute commitment by allocating personal financial resources, tactfully utilizing my provident fund (PF) savings. Swiftly navigated the venture to achieve operational stability within a remarkably condensed three-month timeframe. Executed prudent decision-making in amicably concluding the partnership by March 2023, primarily in response to ongoing financial constraints.

✅ Founded Syzygy Ventures Pvt. Ltd. alongside colleagues, injecting personal capital for prospective ventures.✅ Encountered fraudulent activities perpetrated by former partners, resulting in significant financial losses.✅ Enlisted legal professionals, ultimately prompting my resignation from the organization.✅ Maintained a minority shareholder position to underline sustained engagement and involvement.

✅ Head of Corporate Office:Accountable for strategic planning, pricing, NBMs initiatives, real estate, facilities management, logistics, communications, and customer management.✅ Head of Strategy Office for CEO:Formulated comprehensive plans for Allianz Technology India, focusing on cutting-edge areas like application development, RPA, AI, and insurance operations.✅ Overseeing Project Execution and Transition:Orchestrated seamless execution and smooth project… Show more ✅ Head of Corporate Office:Accountable for strategic planning, pricing, NBMs initiatives, real estate, facilities management, logistics, communications, and customer management.✅ Head of Strategy Office for CEO:Formulated comprehensive plans for Allianz Technology India, focusing on cutting-edge areas like application development, RPA, AI, and insurance operations.✅ Overseeing Project Execution and Transition:Orchestrated seamless execution and smooth project transitions within the CEO's office.✅ India Management and EMT Board Collaboration:Provided oversight to the India Management team and collaborated closely with EMT Board members in Munich.✅ Business Case Review and Approval:Reviewed and approved business cases for the Global Delivery Network, ensuring alignment with organizational goals.✅ Implementation of Business Continuity Initiatives (BCI):Implemented timely and effective BCI across the organization in India for operational resilience and risk mitigation.✅ Head of Corporate Real Estate & Facility Management:Strategically managed corporate real estate and facilities, including growth plans and BCM support.✅ Delivering Best-in-Class Facilities:Successfully delivered cutting-edge facilities, setting new benchmarks for excellence within Allianz Technology.✅ Recognition for Facilities:Received prestigious external awards for exceptional quality facilities.✅ Implementation of E-Vehicles for Sustainability:Pioneered e-vehicle implementation, making Allianz Technology India a trailblazer in Kerala.✅ Head of Corporate Communications and Branding:Led Corporate Communications, guiding branding initiatives and managing media relations.✅ Head of Digital Interactions:Drove strategy and project delivery within Customer Platforms, leading flagship projects and transitions. Show less

Corporate Real Estate, Logistics & Facilities

Heading the Corporate Office, Strategy Development, Pricing, NBM, Corporate Communication & Customer Management

✅ Achieved a close to +6% enhancement in AES scores, underscoring a focus on employee satisfaction and engagement.✅ Led offshore delivery for application development and maintenance, ensuring seamless implementation and taking full ownership of proposals.✅ Established and managed a high-performing team of 60 professionals, achieving break-even ahead of schedule through strategic hiring and vendor replacement.✅ Substituted costly systems integrators, reducing risk and meeting KPIs… Show more ✅ Achieved a close to +6% enhancement in AES scores, underscoring a focus on employee satisfaction and engagement.✅ Led offshore delivery for application development and maintenance, ensuring seamless implementation and taking full ownership of proposals.✅ Established and managed a high-performing team of 60 professionals, achieving break-even ahead of schedule through strategic hiring and vendor replacement.✅ Substituted costly systems integrators, reducing risk and meeting KPIs, ultimately generating €2.1 million in annual revenue.✅ Maintained attrition below 9% and fostered capabilities through the AMOS India Factory Model as part of a strategic "Industrialization" initiative. Show less

✅ Directed and supervised a global team of 66 professionals spanning India, Singapore, and South Africa, delivering comprehensive support for 213 RBB, Corporate, and ABSA services.✅ Streamlined service transition by seamlessly onboarding an additional 180 services in 2012, implementing operational efficiencies through enhanced processes and tools. This initiative led to a notable 27% reduction in major incidents and a substantial increase in customer satisfaction.✅ Achieved exceptional… Show more ✅ Directed and supervised a global team of 66 professionals spanning India, Singapore, and South Africa, delivering comprehensive support for 213 RBB, Corporate, and ABSA services.✅ Streamlined service transition by seamlessly onboarding an additional 180 services in 2012, implementing operational efficiencies through enhanced processes and tools. This initiative led to a notable 27% reduction in major incidents and a substantial increase in customer satisfaction.✅ Achieved exceptional SLA compliance of 96% for system hand back, automation, and SIPs. These accomplishments resulted in substantial cost savings of ~0.5m GBP in 2012 and an impressive 6.0m GBP in 2013, achieved through strategic insourcing and the effective follow-the-sun model. Additionally, successfully concluded an audit with only 2 minor observations. Show less

Lead - Corporate Asia Technology Office (Barclays Technology Centre India)

✅ Accountable for Service Delivery and Technology Operations, proficiently managing operational and technology risk, financials, supplier performance, and stakeholder engagement.✅ Pioneered the development of robust process frameworks, advanced automation capabilities, and metrics-driven governance. These initiatives led to minimized risk, improved compliance, optimized performance, substantial cost savings, and seamless Change and Release Management aligned precisely with business… Show more ✅ Accountable for Service Delivery and Technology Operations, proficiently managing operational and technology risk, financials, supplier performance, and stakeholder engagement.✅ Pioneered the development of robust process frameworks, advanced automation capabilities, and metrics-driven governance. These initiatives led to minimized risk, improved compliance, optimized performance, substantial cost savings, and seamless Change and Release Management aligned precisely with business requirements. Show less

✅ Demonstrated formidable product management expertise by surpassing the JFM'09 target, securing INR 31.2 Cr out of the regional annual target of INR 72 Cr. Additionally, successfully acquired three new customers and obtained ISO 27001 certification for data centers at Andheri and Mhape, while also driving SAS 70 attestation for the Andheri data center.

Technical Operations - Western Region