Senior Information Technology Program Manager
Franklin, Tn 37067
Manage Internal and external Programs/Projects, SDLC delivery process with clients like US Bank Mortgage, Internet Service Channels , JP Morgan Chase, 1st Advantage, Firstkey, BMO Harris, Max Exchange, Product development, IT Services & Infrastructure, Digital Strategy, Solution Implementation, Product Design, Internet and Mobile Banking, Technology Leadership, NetOxygen, etc.,•Manage complex projects (B2B, B2C, mobile apps, Optimal blue, Blitzdocs, Kroll, MLO) from inception through implementation; coordinate/direct/manage project resources; develop process and workflows.•Plan and design the evolution of procedures. Identify operational inefficiencies and risks; Identify and assess solutions to mitigate the risk or eliminate/reduce inefficiencies.•Responsible for delivery of strategic, cross-functional, high visible projects within time, cost, scope, and quality defined boundaries, in accordance with the company's (agile, Scrum) methodologies and disciplines.•Manage complex interaction of multiple technical and business stakeholders that span various businesses, functions, and geographies within the company.•Foster cross-functional relationships to strengthen communication, improve productivity, resolve issues, incorporate technology improvement and generate cost savings.•Interface with senior business managers and partners professionally and effectively.•Lead cross-functional project teams to deliver solutions addressing customer requirements; create business cases, complete cost-benefit analysis, define milestones, resources and schedules. Create a project schedule, expense plan, and communication plan managing tracking and reporting of all variables. •Communicate to all stakeholders on a timely basis, often including Executive Level Management.•Prepare and present business presentations, manage contracts, SOWs, NDAs, MSAs, and PSAs•Employ management processes, methodologies, and standards •Ensure project closes effectively through production