Bhavika Kumar Email & Phone Number

Auckland, New Zealand

As a Digital Representative, responsibilities include:• Taking a genuine interest in each customer interaction and ensuring all aspects of her customer's enquiries are actioned in a positive and timely manner• Being a supportive and actively involved team player • Helping to collate training material• Project work• Continuous improvement• Getting involved in team competitions and fun days

Auckland, New Zealand

As a Sales Representative, responsibilities included:• Taking a genuine interest in each customer by assessing their needs and finding solutions for their insurance needs• Working with her customers to help eliminate their stress and providing certainty around the cover provided.• Pro-actively exploring all customers service and sales enquiries, looking at how she could consistently add value in every interaction• Being a supportive and actively involved team player by contributing ideas to continually improve the customer experience• Getting involved in team competitions and fun days

Ensure Recruitment is one of the largest and most successful insurance and wealth management specialist agency in Australia and New Zealand placing over 650 professionals into work across the industry each year and winning multiple industry awards including;• Best Specialist Agency (Seek SARA Awards)• Best Specialist Recruitment Company of the Year (Recruitment International Australia)• Business Leader of the Year (Recruitment International) Finalist in the Australia and New Zealand Institute of Insurance and Finance Awards in the Professional Services Firm of the Year category.Our business is built on deep and micro specialisation and to this end our consultants are true experts in their fields and never work outside their area of expertise which in turn ensures our clients and candidates receive the best consulting experience in each engagement with Ensure Recruitment. Using our combined networks we have not only the most up to date database in the industry but also the widest combined reach into the industry gained through over 100 years of recruitment experience and over 60 years of specific insurance recruitment experience. Bhavika's key focus is the Life Insurance Industry looking after;• Claims Assessors• Senior Claims Assessors• Technical and Specialist Roles• Team Leadership and Management • RehabilitationOur most recent survey confirmed our reputation with our candidates market with;• 92.26% of candidates surveyed say Ensure Recruitment is substantially better than other agencies• 96.96% of candidates surveyed say they will work exclusively with Ensure Recruitment to find their next career opportunity • 94.26% of candidates surveyed say our industry knowledge is excellent

Sydney, New South Wales, Australia

Sydney, Australia

OnePath is one of the top ten Life Insurer's in Australia. Bhavika worked in the Retail department across the Life, TPD, Income Protection and Trauma products, gaining extensive knowledge of how these products worked for each client.While at OnePath, Bhavika gained a strong understanding of the underwriting process and the how different stakeholders within the business come together to play a part in the client's insurance. She was also exposed to OnePath's Direct insurance portfolio.

Auckland, New Zealand

AA Insurance has been named Women's Employer of the Year, Youth Development Employer of the Year and Best Large Workplace by IBM Kenexa Best Workplaces Survey. They have also been the Most Trusted General Insurer for seven years running in the Reader’s Digest Trusted Brands survey and current overall winner of Canstar Blue’s Most Satisfied Customer Awards for home and contents Insurance.Bhavika executed the facilitation of insurance products, concepts and systems to large groups (8-20 people), coaching and on-going development of new staff, performance management and six week induction scheduling and planning. She also executed facilitation of soft skills to the wider business and coaching of other training specialists.

Auckland, New Zealand

AA Insurance has been named Women's Employer of the Year, Youth Development Employer of the Year and Best Large Workplace by IBM Kenexa Best Workplaces Survey. They have also been the Most Trusted General Insurer for seven years running in the Reader’s Digest Trusted Brands survey and current overall winner of Canstar Blue’s Most Satisfied Customer Awards for home and contents Insurance.As a Sales and Service Contact Centre Representative, Bhavika’s responsibilities included:• Taking a genuine interest in each customer by assessing their needs and finding solutions for their insurance needs• Working with her customers to help eliminate their stress and providing certainty.• Pro-actively exploring all customers service and sales enquiries, looking at how she could consistently add value in every interaction• Being a supportive and actively involved team player by contributing ideas to continually improve the customer experience• Getting involved in team competitions and fun days

Auckland, New Zealand