Bhavin Tailor Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

• An interface between the PPE Practice & Vodafone Business Product Manager(s)• Collate the Technology Strategy, Plan and requirements to inform, then deliver, the Product/Platform Strategy, Roadmap and features (may also include platform, apps, integrated solutions)• Interlock overall product/platform costs/budget/demands on the Practice with Vodafone Business Product manager, Pre-Sales, LPM, Finance and through governance. Ensuring continuous focus on cost management.• Lead on the technology planning process for the Practice (in line with Product roadmap). Confirm mandatory technical debt, enablers and KTLO to go onto the plan along with recommendations e.g. backlog, security & data privacy, technology insights & vendor roadmaps.• Manage the output and budgets through governance agreeing value streams, EPICs, capabilities and sequence these into NPD.• Translate the product features and requirements into buildable, lower-level requirements working with the squad leaders and architects to feed into the design/dev/eng teams)• Ensure that new technology/vendor selection decisions meet the product requirements including features, unit costs, service models, CX, SLAs, roadmaps.

Bangalore Urban, Karnataka, India

• An interface between the UCC Practice & Business Product Manager(s)• Collate the Technology Strategy, Plan and requirements to inform, then deliver, the Product/Platform Strategy, Roadmap and features (may also include platform, apps, integrated solutions)• Interlock overall product/platform costs/budget/demands on the Practice with Business Product manager, Pre-Sales, LPM, Finance and through governance. Ensuring continuous focus on cost management.• Lead on the technology planning process for the Practice (in line with Product roadmap). Confirm mandatory technical debt, enablers and KTLO to go onto the plan along with recommendations e.g. backlog, security & data privacy, technology insights & vendor roadmaps.• Manage the output and budgets through governance agreeing value streams, EPICs, capabilities and sequence these into NPD.• Translate the product features and requirements into buildable, lower level requirements working with the squad leaders and architects to feed into the design/dev/eng teams)• Ensure that new technology/vendor selection decisions meet the product requirements including features, unit costs, service models, CX, SLAs, roadmaps.

Bangalore

• Gather Service related functional/non-functional requirements from Customer request (Solution Overview) for any Non-Standard product feature/request(Complex Customer Special) raised by the Customer to deliver the same.• Analyse and provide best and cost effective solution/impacts for Customers’ Non-Standard requirement(CCS) across Unified Communication and Connectivity Product.• Create and align Service Wrap for the Non-Standard Customer requirements with Operational stakeholders and systems in line with the Standard product Operating Model.• Work collaboratively across Vodafone’s lines of business and with external suppliers and partners to create innovative service solutions in line with the Standard Operating model of the Product and satisfies the Customer Non-Standard feature.• Identifying opportunities for cost reduction and improvement within an existing service/product to driven efficiency in the existing product/service. This includes retrospective analysis and calculating the savings based on time/efforts from different operational team and creating a business case for implementation and working with Product Management for prioritizing the same.• Work with Product Manager to analyse the Service Strategy for the product and drive the same by working with Central Service Design.• Work with Customer and Product teams to solve problems in the process which is stopping the on-line delivery of service to the Customer and unblock the revenue the company.• Manage multiple projects/tasks of varying complexities by working with multiple stakeholders across the business to deliver Product excellence.• Deliver best practice in Practice Service Design Community and its Development.

Bangalore

• Gather Service related functional/non-functional requirements from Customer request (Solution Overview) for any Non-Standard product feature/request raised by the Customer to deliver the same.• Analyse and provide best and cost effective solution/impacts for Customers’ Non-Standard requirement across Unified Communication and Connectivity Product.• Create and align Service Wrap for the Non-Standard Customer requirements with Operational stakeholders and systems in line with the Standard product Operating Model.• Work collaboratively across Vodafone’s lines of business and with external suppliers and partners to create innovative service solutions in line with the Standard Operating model of the Product and satisfies the Customer Non-Standard feature.• Identifying opportunities for cost reduction and improvement within an existing service/product to driven efficiency in the existing product/service. This includes retrospective analysis and calculating the savings based on time/efforts from different operational team and creating a business case for implementation and working with Product Management for prioritizing the same.• Analyse Product revenue and take steps to increase the Product revenue by identifying the correct hitch and correcting the same.• Manage multiple projects/tasks of varying complexities, meet deadlines and work well under pressure• Deliver best practice in Practice Service Design Community and its Development.• Team player and contributor in decisions and reviewer of team’s deliverable's.

Bangalore

• Verify Service Wraps(Service Design) created by Central Service Design community and ensure its fit for purpose for the stakeholders and the overall Product Operating Model.• Help testing team for easier and faster testing of Product feature to be launched in market.• Helped in Customer On boarding of new product in a region with multiple challenges and complexities.• Work collaboratively across Vodafone’s lines of business and with external suppliers and partners to create innovative service solutions for a launch in local market.• Implement simple design changes which bring in effective Service Improvement for the product and line of business.• Determine impacts and efforts of Service Design and Delivery teams for launching a new feature for a product or rolling it out in a new country.• Determine the design methodologies and framework to be applied to approved initiatives based upon project scope• Identify opportunities for cost reduction and improvement within an existing service• Manage multiple projects/tasks of varying complexities, meet deadlines and work well under pressure• Have received Champion award for excellent working style/attitude on projects and excellent stakeholder feedback.

Bangalore

• Drive common operational models and re-usability, always driving best customer experience and cost-to-serve best practices• Aligning the operational teams to develop and enhance the business operational design and drive transformation• Take Life cycle responsibility for solution designs and ensure that the design is accepted by operational teams• Drive appropriate balance between cost, quality and time, ensuring successful product launches right first time• Own the product specification and design; driving others as required.• Ensure that solution designs are operable, maintainable, scalable and robust• Operate within the NPD processes, taking the lead and driving its delivery• Service Designs and associated models to products within the NPD• Define and work to improve the service target levels and requirements for enhanced KPI’s• Support the delivery of the products on roadmap• Support the bid team to deliver non-standard Customer specials• Develop and agreed communications and engagement framework with stakeholders• Service Design Performance against NPD deliverables• Cost to serve and optimisation initiatives and results• Product and services NPS

Chennai, Pune

Work with Account and Sales teams to articulate the Customer requirement and plan the access and core for IP & Ethernet based products like leased private circuits, IPVPN circuits (MPLS).Manage the new equipment requirement and ordering to enable it.Manage the in-life changes to Customer circuits as a Service Fulfillment Request team.Have also worked as a Quality Manager for the team to improve the overall efficiency of the team.Have managed CRM tool roll-out which includes roles like UAT Tester, ORT Tester, Test Manager, Trainer and SME for the tool and supported the organization for in-life issues.

Bachelor’S Degree, Electrical, Electronics And Communications Engineering

Associate’S Degree, Electronics, Mathematics And Computer Science, H.S.C.

High School, S.S.C