Bhavin Shah Email & Phone Number

Mumbai, Mh, In

Leeds, England, United Kingdom

Managing the delivery of one or more SOWs as part of the Cumberlege programme at NHS Digital. Responsible for people, planning, quality and budgets. Additionally ensuring customer satisfaction and the implementation of the correct delivery and governance models.

Mumbai, Maharashtra, India

Managing Program for building a digital commerce platform for an American Client Funko Inc. that manufactures licensed and limited pop culture collectibles, best known for its licensed vinyl figurines and bobbleheads.

Mumbai, Maharashtra, India

Worked as a Program Manager for an American company Tektronix, Inc. known for manufacturing test and measurement devices such as oscilloscopes, logic analyzers, and video and mobile test protocol equipment.

Mumbai Area, India

• Managing Program for one of the strategic account of the company operating in Wealth Management domain.• Ensuring end to end smooth deliveries of projects worth of $1.8M+ per year.• Leading and guiding Product Development Team as well as Production Support Team from Mastek Offshore.• Providing leadership to multiple scrum teams with a total team size of 30+ people with focus on ensuring quality deliveries• Implementing Account Growth strategies• Governance and Customer… Show more • Managing Program for one of the strategic account of the company operating in Wealth Management domain.• Ensuring end to end smooth deliveries of projects worth of $1.8M+ per year.• Leading and guiding Product Development Team as well as Production Support Team from Mastek Offshore.• Providing leadership to multiple scrum teams with a total team size of 30+ people with focus on ensuring quality deliveries• Implementing Account Growth strategies• Governance and Customer Relationship Management• Managing Stakeholder Expectations & Satisfaction, Risk Management• Ensuring optimal utilization of all resources required for the projects & program• Ensuring team engagement and development• Ensuring Process compliance• Process & product quality assurance and identifying process improvement opportunities Show less

Mumbai, Maharashtra, India

• Serving as a Scrum Master for the multiple teams developing features for delivering digital solutions UK based customers. • Leading and guiding product Development Team building finance portal as well as Production Support Team from Mastek Offshore.• Carrying out Sprint ceremonies, Release/Sprint Planning and execution with focus on ensuring quality deliveries.• Driving continuous improvements through Retrospectives• Customer Handling and coordination with Product… Show more • Serving as a Scrum Master for the multiple teams developing features for delivering digital solutions UK based customers. • Leading and guiding product Development Team building finance portal as well as Production Support Team from Mastek Offshore.• Carrying out Sprint ceremonies, Release/Sprint Planning and execution with focus on ensuring quality deliveries.• Driving continuous improvements through Retrospectives• Customer Handling and coordination with Product Owner• Managing Stake holder Expectations & Satisfaction, Risk Management, Billing & Finance. • Ensuring optimal utilization of all resources required for the project. • Ensuring team engagement and development. • Driving Engineering Excellence through automation. • Data Analysis, Monitoring and Improving team velocity and other parameters. Show less

Mumbai Area, India

● Transformed Development and Support projects from waterfall model to Agile Kanban format.● Coached team members on Agile processes and facilitated planning meetings, sprint ceremonies and retrospectives.

Mumbai Area, India

● Accountable for leadership of the offshore Service Management function and maintenance & support of the multiple software applications.● Primary Service contact point for customer.● Oversee Operations, Incident, Problem, Change, Configuration, Transition and Release management processes● Major Incident management & Lead on Service delivery communications to customer.● Assuring process awareness, SLA compliance & Management and quality releases to the customer.● Continuous… Show more ● Accountable for leadership of the offshore Service Management function and maintenance & support of the multiple software applications.● Primary Service contact point for customer.● Oversee Operations, Incident, Problem, Change, Configuration, Transition and Release management processes● Major Incident management & Lead on Service delivery communications to customer.● Assuring process awareness, SLA compliance & Management and quality releases to the customer.● Continuous improvement in programme efficiency and margin achievement.● Developing & strengthening team engagement - Attrition, Capability Building and Employee Development● Requirement Analysis and Estimations● Driving solutions for applications /portal supporting UK Insurance and pension functionality. ● Supporting Pre-sales support function for new opportunities.● Preparing development delivery Plan depending on existing resource availability to meet UAT/Production release. Show less

United Kingdom

● Mastek primary Service contact for Capita (customer) at onshore UK. ● Incident management, Problem Management & Service delivery communications to customers. ● Assuring process awareness, SLA compliance & Management and quality releases to the customer.● Requirement Analysis and Estimations of change requests. ● Interacting with Clients for understanding and Gathering business requirements for various critical Change requests.● Preparing Impact Assessment document which… Show more ● Mastek primary Service contact for Capita (customer) at onshore UK. ● Incident management, Problem Management & Service delivery communications to customers. ● Assuring process awareness, SLA compliance & Management and quality releases to the customer.● Requirement Analysis and Estimations of change requests. ● Interacting with Clients for understanding and Gathering business requirements for various critical Change requests.● Preparing Impact Assessment document which provides details of changes to be made in various Modules● Preparing and finalising Estimate for efforts and cost of changes.● Oracle/Java application development, Technical analysis, Design and code reviews. Show less

Mumbai Area, India

Mumbai Area, India

Mumbai Area, India

One year Training & development in Networking in Linux and developing Network based Intrusion Detection System for Netcore Solution. Pvt. Ltd.

Bachelor Of Engineering (B.E.), Information Technology, First Class With Distinction

Master Of Business Administration (Mba), Project Management, B (+60%)