Bhavini Topiwala Email and Phone Number

• Provide immigration support to a high volume global investment bank, securities and investment management client• Lead a team of seven business immigration professionals providing them with mentoring, coaching and performance feedback. • Maintain client relationships with key stakeholders, manage the day to day client relationships and work with immigration team to ensure client objectives and standards are met.• Manage key projects and transform business intelligence data and knowledge into client solutions.• Proactively address client escalations, lead client calls and provide accurate and timely reporting.• Ensure the team’s adherence to client timelines, protocols and Service Level Agreements

• Responsible for supervising the day to day workload and production for a team of five paralegals• Provide guidance to a team of paralegals based on knowledge of case matters and firm procedures• Serve as project manager for time sensitive immigration visa filings including I-140 petitions and adjustment of status applications due to government advancement of priority dates• Communicate regularly with clients and foreign nationals regarding procedural and case processing issues• Perform intake of cases, troubleshooting issues and establishing case strategy• Prepare weekly and monthly reports to monitor case status and key performance indicators• Analyze processes to solve problems and implement procedures and approaches to more efficiently meet client expectations

• Onsite Immigration Specialist at leading global investment bank, securities and investment management firm• Provide ongoing support to approximately 2,000 employees on visas and/or in various stages of the green card process• Advise client’s employees, managers, Human Resources Business Partners, Legal and Employee Relations on immigration policies and set expectations on best practices, processes and timelines including policy updates and impact to work authorization• Discuss client’s green card sponsorship criteria with employees, managers and Human Resources Business Partners• Partner with employees to gather necessary information to address their inquiries and liaise with attorneys as needed to problem solve situations that may impact visa and green card processes• Review firm’s immigration reimbursement process with employees• Provide immigration training to new and existing employees across various Human Resources departments including Global Mobility, I-9, Global Ventures, Recruiting and the Business Partner team• Spearhead immigration impact assessments as a result of business re-structuring• Responsible for weekly immigration status reports, monthly I-9 reports and quarterly green card reports• Assist with additional reporting responsibilities as per client’s needs

• Analyzed complex immigration matters and effectively communicated immigration strategy to the client • Drafted non-immigrant and immigrant petitions and applications with specialized support letters detailing eligibility for visa classification and other immigration benefits• Prepared permanent residency applications including PERM labor certification applications, supervised recruitment, complex immigrant worker petitions, and multinational executive and manager petitions• Established and maintained strong working relationships with key client contacts • Trained and mentored junior staff on immigration processes and protocols

• Learned and mastered the challenging procedural and processing requirements for various non-immigrant and immigrant visas filed by employers on behalf of its foreign work force • Analyzed case documents and prepared H-1B, L-1, TN, H-1B1 and E-3 petitions and applications for filing with the appropriate government agency• Processed client invoices for visa and green card related expenses