-Monitor the business and ensure the processes are followed in accordance with the company standards.-Mentor the teams to ensure the working environment is positive and ensure retention of employees-Analyze the sales after each shift and monitor the labor results • Implement the operations in accordance with the devised procedures and ensure that they are being practiced by the team members-Ensure that the inventory is maintained and the ingredients for the food preparation are well stocked-Make a team of enthusiastic members by recruiting and training the right match for supervisors and team members-Maintain the cleanliness standards and ensure that the location is safe and sanitary for everyone; train the staff in maintaining the standards-Identify any issues and problems and take measures to rectify them • Arrange the shifts and manage the members in each shift-Report any maintenance issues and incidents to the senior management-Make sure that the team is executing the promotions that are going on and maximizing the sales through active engagement

● Handled cash transactions along with packing and serving quality food to customers● Acknowledged for being the best employee of the month● Managed shifts and crew members more than once● Trained as a shift manager on how to manage shifts along with maintaining appropriate food costs and labor cost● Trained on how to order the appropriate amount of inventory within the given cost limit

• Worked collaboratively in the HR team. • Identifying and creating training schedules for new hires.• Coaching employees along with identifying difficult employee situations and mediating when required• Assisting in planning new employee orientations.• Screening telephone calls, scheduling interviews along with conducting research to locate candidates.• Initiated open, honest, and confidential relationships with colleagues as well as customers by understanding others’ needs and following through on promises.

● Reduced customer conflicts by 30% by offering quick resolution reducing the lag time by ● Trained to greet customers and analyze solutions for different 70% of situations the customer might face● Help customers by assuring that the organization would do their best to solve their issue and guide and help them until the issue is resolved● Trained on technical issues of electronics and how to test these devices for errors● Tested and analyzed a number of electronics to provide help to customers in need and solve their issues on the call itself or by providing additional help