Played a pivotal role as a founder of TSL, overseeing various aspects of business development and growth.Successfully managed project Profit and Loss (PnL), Gross Merchandise Value (GMV), revenue generation, Net Promoter Score (NPS), and Customer Relationship Management (CRM) to drive business profitability and customer satisfaction.Recruited, built, and developed a high-performing team of 5 individuals, fostering a collaborative and results-driven work environment.Worked closely with artisans, creators, artists, vendors, manufacturers, and service teams to establish and benchmark Service Level Agreements (SLAs), ensuring timely and quality deliverables.Built and nurtured connections with architects, interior designers, and onboarded design community members, fostering strategic partnerships and expanding business opportunities.Successfully piloted online marketing and sales channels, implementing effective strategies to drive customer acquisition, conversion, and retention.Collaborated with cross-functional teams, including marketing, operations, and finance, to streamline processes, optimize resources, and enhance overall business performance.Analyzed market trends, competitive landscape, and customer insights to identify growth opportunities and devise business expansion strategies.Developed and executed effective sales and marketing campaigns to promote TSL's offerings and increase market share.Contributed to the strategic direction and growth of the company by actively participating in decision-making processes and offering innovative ideas.

Reviewed and approved quotations, ensuring accuracy, feasibility, and adherence to client requirements and budget constraints.Expertly handled escalations from clients, promptly addressing concerns and finding effective resolutions to maintain client relationships.Provided design overviews and guidance to team members, fostering creativity, innovation, and adherence to design standards.Successfully managed high-ticket projects for high-end clients, ensuring exceptional design solutions and client satisfaction.Set and achieved ambitious sales targets, actively participating in the sales process and actively closing deals.Collaborated closely with cross-functional teams, including sales, operations, and procurement, to ensure seamless project delivery.Built and nurtured relationships with high-end clients, earning their trust and loyalty, resulting in repeat business and referrals.Monitored and analyzed project performance, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness.Led a team of 5 designers, providing guidance, mentorship, and support to ensure successful project execution and client satisfaction.Contributed to the overall growth and success of the team and the company, actively participating in strategic planning and initiatives.

Engaged in client-facing activities, including pitching design concepts and presenting proposals to potential clients.Successfully closed deals with high-end clients, demonstrating strong persuasive skills and the ability to meet client expectations.Collaborated with clients to understand their vision, preferences, and requirements, ensuring a personalized and tailored design approach.Prepared comprehensive Bills of Quantities (BOQ) that detailed project specifications, materials, and cost estimates.Worked closely with the design team to develop innovative and creative solutions that aligned with client objectives.Conducted site visits and measurements to gather accurate information for project planning and execution.Maintained effective communication channels with clients, keeping them updated on project progress and addressing any concerns or changes.Coordinated with contractors, suppliers, and vendors to ensure timely delivery of materials and adherence to project timelines.Managed project budgets and resources, ensuring cost-effective solutions while maintaining high-quality standards.Developed long-term relationships with clients, fostering trust and generating repeat business and referrals.Throughout my experience as an Associate Interior Designer at Roqoqo Designs, I have consistently showcased strong client management skills, a keen eye for detail, and a dedication to delivering exceptional design solutions. By successfully pitching to and closing deals with high-end clients, I have contributed to the growth and reputation of the firm.

Created new business development initiatives for the International School of Design, driving growth and expanding market presence.Conducted market research and analysis to identify potential target markets and student segments for enrollment.Developed and executed strategic business plans to attract prospective students and increase enrollment numbers.Cultivated and maintained relationships with key stakeholders, including potential students, parents, educational consultants, and industry partners.Actively participated in networking events, industry conferences, and educational fairs to promote the school and generate leads.Collaborated with the admissions team to develop tailored solutions and address the unique needs and aspirations of prospective students.Led the end-to-end admissions process, from initial inquiry to enrollment, ensuring a seamless and positive experience for students and their families.Worked closely with marketing and communications teams to create compelling promotional materials and campaigns.Monitored market trends, competitor activities, and educational industry developments to stay ahead of the curve and adapt strategies accordingly.Provided regular reports and updates on new business development activities and enrollment metrics to senior management.

Developed layouts: Utilized expertise in space planning and design principles to create efficient and visually appealing layouts that met clients' requirements and preferences.Prepared working drawings: Produced accurate and detailed working drawings including floor plans, elevations, and sections, providing clear instructions to contractors and builders.Collaborated on project planning: Worked closely with clients, architects, engineers, and contractors to establish project goals, timelines, and budgets, ensuring seamless project execution.Created electrical drawings: Applied knowledge of electrical systems and codes to design layouts that incorporated safe and efficient placement of outlets, fixtures, and wiring.Designed plumbing layouts: Developed well-designed plumbing layouts considering optimal placement of fixtures, pipes, and connections, ensuring convenience and compliance.Generated interior elevations: Created visually appealing interior elevations that showcased the selection of materials, finishes, and custom elements, providing a visual representation of the design concept.