Bhavna P. Email & Phone Number

 Provide lead expertise with the management and maintenance of Action for Children's Corporate Financial Systems, ensuring integrity of data and system controls through efficient process design and management of a team. Developing and building strong relationships with key internal and external stakeholders. Providing an effective and responsive helpdesk service for Finance Systems requests and incidents, using Salesforce. Championing the use of OpenAccounts, eFinance and TM1. Currently involved in transformation project to move to Oracle Fusion for ERP, HCM and EPM.

 Responsible for supporting a continuous improvement culture focusing on simplification and automation of existing Finance processes and systems. Supporting in the delivery of agreed projects to improve finance system utilisation and simplification. Identifying financial risks, opportunities and impacts of system issues and projects/initiatives that impact on finance teams. Developing and maintaining relationships across Finance, Technology and other business functions including offshore, to understand and meet their needs. Documenting and updating the finance architecture of how finance systems work. Resolving ad hoc system issues that arise ensuring resolution is appropriate for maintenance of financial control and accuracy of financial reporting assessing any risks and escalating to management as required.

Harrogate, England, United Kingdom

 Provide a professional, efficient, and effective support service to UNIT4 customers in the resolution of support requests and the completion of a variety of other tasks required to support the customer base. Operating at the most senior consultant level, taking responsibility, and acting as a role model, helping, and inspiring colleagues and delivering significant value to UNIT4 customers. Moderator duties in Unit4 Community portal and support via Virtual Chat.

Leeds, England, United Kingdom

 Lead Systems team in provision of customer focused responsive and quality administrative service. Responsible for development, implementation, and maintenance of systems procedures Take lead on all finance related projects, including ‘cashless college’, HR systems and PCI compliance. To manage the planning, development / configuration, testing and implementation stages of system developments to include but not limited to software amendments, upgrades, module implementations and interface development. Liaise and consult with departments about improvements for processes surrounding the finance records and systems, gathering requirements, and implementing improvements using a recognised project management approach. Provide management and support for the Finance Systems Administrators to provide a professional support function for the College inclusive of training for new system users across the College. To be responsible for the integrity and accuracy of student debtor data, exported from the student records system, prior to uploading into the finance system supported by the Finance Systems Administrator. To attend external User Groups and develop an external support network within Agresso Business World  Upgraded existing version Milestone 3 to Milestone 7 – Unit4 Business World On! – included requirements gathering, testing, and training. Liaise with Management Information Systems team to ensure that student data entered into the finance system is accurate and available on a timely basis. Responsible for the maintenance of up-to-date documentation for all aspects of system set-up, training/ user manuals  Manage the College Online Store via WPM integration. Be responsible for the Finance Intranet pages as well as development of the Finance App

Manchester Area, United Kingdom

 Provide expert application support for the Agresso ERP system. To co-ordinate systems development activities Assess impact of proposed changes to the chart of accounts and transaction approval hierarchies Provide expert advice to end users to resolve application issues. Provide training and guidance to business users, developing new and updating existing user guides where appropriate. Escalate unresolved issues to IT or Unit4 as appropriate. Introduction of hosted environments Co-ordinate UAT activities with Finance users Implement Agresso for new acquisition New York City FCReimplementation of Agresso from single client, multi-company to multi-client, multi-company environment following corporate restructuring, purchase of New York City FC, as well as multi-currency. Version 5.5.3 to Milestone 4.

Bradford, England, United Kingdom

 Provision of support to Anchor’s Businesses, Core and Shared Services including use of the Service-now system. Work with the business units to review processes and procedures around the use of the financial systems within Anchor. Provides technical expertise in support of new financial systems development and ongoing systems support. Act as consultant to one or more Anchor businesses in order to facilitate exchange of information and discussion of business requirements relating to financial systems. Assist in the upgrading and testing of financial systems via major releases, patches or bug fixes as well as producing user documentation, and UAT. Convert business requirements into documented functional and technical specifications. Systems exposure include: Agresso, Hyperion & CACI Officebase Care Planning (Staff Rostering) Management System. Familiarity with key ITIL processes (Incident/Change/Problem Management) and Service Now. Input into process design work within projects Front-line IT support of finance/non-finance staff using specific financial/practice management/reporting applications. Involvement in formal software testing with experience in data mapping, migration, and systems documentation. Working closely with Project Manager on decommissioning Home Care application – initial scoping, providing accurate and timely information as well as working with all relevant parties to ensure successful service delivery.Provide 2nd line support to various applications ensuring that formal IT processes are always followed, application fixes are met to agreed targets and SLAs and that system changes are made within agreed change control policies. Work closely with the Business Analysts on systems related projects following Prince 2 methodology.Involved in the maintenance of all the Agresso modules operated by Anchor covering various modules including Workflow, Financials, Logistics, Systems Admin and Attributes and Relations.

Doncaster, England, United Kingdom

 Assist the Financial Team with reporting requirements and evaluate the effectiveness of the financial process by making recommendations for improvement. Train, mentor and coach employees on Sun Financial Systems to improve performance. Provide assistance to the finance team with regard to spreadsheet, Sun accounts and Vision suites. Resolve queries raised by the organisation in relation to Sun Systems. To ensure the financial systems and controls within the business operate effectively and efficiently.  To investigate and identify improvements in controls and systems throughout the business. Act as the main point of contact with our external SUN Specialist Consultants (Lake Financial) Identify Cost reduction areas within the business. Regularly review accounting systems and instigate changes as required. Maximise available systems to improve personal and departmental effectiveness. Ad hoc financial accounting duties. Earnie IQ Payroll system administration

Portsmouth, England, United Kingdom

 To ensure the financial systems and controls within the business operate effectively and efficiently.  To investigate and identify improvements in controls and systems throughout the business. To develop systems, controls and management information. To provide support and advice to Management in relation to systems, management information and analysis and internal controls. To ensure all software on Company machines is properly licensed. To maintain a register of all computer equipment and software. To act as first point of contact in the event of any computer problems, including software, networks, internet, email. To liaise with the Company’s IT support providers to ensure the prompt and effective repair of faults. To ensure the company operates efficient, effective communications systems and identify cost reduction areas within the business. Successfully outsourced Payroll function. Upgraded ‘Timeware’ Time & Attendance System and maintainance to date. Use of Manpack Accounting System (DOS based), Microsoft Dynamics Navision 5, Crystal Reporting 11, Monarch Reporting.

Southampton, England, United Kingdom

 Responsible for design, user testing, user training and implementation of the system, process and reporting for stock. Document user requirements and design for assigned areas. Ensure build and system testing of assigned areas meets the design requirements and identify any issues. Use of SAP ledger accounting system, BW Reporting and Visio.

Dorking, England, United Kingdom

 Maintain and develop the security, integrity and functionality of OLAS – group accounting system. Involved in upgrade from Cedar Financials - OLAS Version 4.6.1 to e5 – from documentation, testing through to implementation. Monitoring Group OLAS mailbox for User Requests.

London Area, United Kingdom

 Involved in implementation of Purchase Ledger, Payment Process, Purchase Order and Fixed Asset register on SUN 4.2.6 Accounts. Working as part of Project Team – documentation, set-up, user acceptance testing, end-user training etc. Implementing and maintaining new on-line personal expenses for the company. Systems Administrator for SUN Accounts, Vison XL & Vision Executive, including security access to all staff, management of structure, data, archiving, report designs and maintenance of Supplier ledger.

West Byfleet, England, United Kingdom

 Vetting Financial User Manuals for new system – Conquest to Progression. Includes all ledgers: General Ledger, Purchase Ledger, Sales Ledger, Expense Ledger and Cash Book. Identifying problems and highlighting them to appropriate personnel. Advising on changes/improvements to manuals. Responsible for transferring data from the old ledger to the new system – involves manual input from source data such as journals, purchase invoices and time sheets. Involved in Parallel Running to ensure all information has been input correctly, reconciling back to previous month’s accounts. Working with project managers on Data Validation Process as part of testing process.

Reigate, England, United Kingdom

 Managed the implementation of financial controls for a new Windows based Customer Management System (Client Database) for Direct Assist Insurance Services, a joint venture company in which Fortis had a 52% interest. Responsible for setting up and monitoring daily controls, whilst reconciling reports to cash movements. Trained staff on new methods of working practices.

Crawley, England, United Kingdom

 Role of Finance Project Manager for migration to Telewest systems due to takeover. Regular meetings, production of Finance Project Plan and monitoring progress on a daily basis. Ensured all areas within Eurobell Finance were completing tasks and taking action where necessary. Systems Administrator for SUN systems. The migration to Telewest was to Oracle 11i. Use of Essbase reporting tool.

Gatwick, England, United Kingdom

 Reconciliation of Engineering Finance accounts (engineering costs of various aircraft). Salary control account reconciliation – Aptos Ledger System. Monthly payroll journal input. Prepared reports for managers and reconciling air passenger duties for various charterers.

Bradford, England, United Kingdom

 Month end duties & reconciliation and reporting using Oracle Financials.

Leeds, England, United Kingdom

 Maternity leave cover. Month end reporting & Account reconciliations. Staff supervision – including recruitment and staff appraisals. Use of SUN Accounts and CID reporting (BT Core Ledger).

Halifax, England, United Kingdom

 Reconciliation of payroll control accounts using Multisoft ledger system and Four Front payroll system – help over Year End.

Dewsbury, England, United Kingdom

 Maintenance of User Access and Chart of Accounts. Responsible for 5 finance staff (debtors, cashiers, assets, charitable funds). Involved in recruitment, appointment and appraisals of personnel. Heavily involved in Oracle Financials v 10.7 upgrade, working closely with KPMG consultants. Member of project team with roles in systems administration, accounts payable and general ledger. Preparation of quarterly monitoring returns to NHS Executive & Completion of year end accounts. Treasury, cash management and Budget monitoring. Systems Administrator role for Oracle Financials v 9 & Discoverer, liaising with DBA as required. Month end procedures including VAT, processing interface feeder files and reporting. PAYE/NI monthly returns. Submitting BACs payments weekly (Checkpoint).Achievements: Two promotions within financial services in 2 years  Successfully implemented new Capital Asset Register in Feb 1998 Completion of 1997/98 Charitable Funds Accounts Improved credit control techniques – debts reduced from 15% to 5%

Leeds, England, United Kingdom

 Analysis and reconciliation of various ledger balances – including control accounts. Stock takes & credit control. Gained good grounding in NHS finance.

Portsmouth, England, United Kingdom

 Administration of expenses of IBM employees at home and abroad Participated in the implementation of new “on-line personal expense system” Member of Helpdesk Team for new on-line expense system, solving queries